IT Support Technician
Primary stack
Job description
About the Position
We are seeking an IT Support Technician to provide on-site end-user support and maintain smooth IT service operations within a Microsoft 365 and Windows environment.
Responsibilities
- Provide on-site IT support for end users, helping to resolve incidents, support workplace technology, and maintain a positive user experience.
- Provide L1-L2 end-user support.
- Support Microsoft 365 and Windows environments.
- Manage hardware and end-user devices.
- Troubleshoot and resolve technical incidents.
- Deliver support through effective communication and customer service.
Requirements
- Experience providing end-user IT support.
- Knowledge of Microsoft 365 and Windows environments.
- Ability to troubleshoot technical issues.
- Strong communication and customer service skills.
We Offer
- Full-time position
- On-site work in Baltar, Porto
About the Company
Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services.
© Inetum Polska Sp. z o.o.. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Cybersecurity,AI and Digital Transformation,Cloud Services,Business Process Automation
About the Company Inetum Polska Sp. z o.o. is a part of a global, integrated firm with 27,000 talented IT specialists across 26 countries. The company focuses on enhancing local capabilities to be closer to its clients. It emphasizes the use of generative AI to drive competitiveness and offers services in areas such as AI adoption, cybersecurity, cloud modernization, and smart networks. Products, Services & Tech Stack Core Solutions Generative AI: Turning pilots into measurable, real-value results with Inetum’s Coborg™. Cybersecurity: Identifying and building resilience against evolving cybersecurity threats. Cloud Modernization: Leveraging Azure for scalability, cost optimization, and compliance. Smart Networks: Exploring the convergence of AI and Digital Twins for network operations and efficiency. Technologies & Frameworks Salesforce Microsoft Azure ServiceNow Project Scope & Target Clients Client Base Inetum serves a diverse range of clients globally, focusing on sectors that benefit from digital transformation, AI integration, and enhanced cybersecurity measures. Engineering Scale The company handles projects that range from small-scale implementations to large, complex engineering endeavors, tailored to meet the specific needs of its clients.
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