IT System Administrator (m/w/d)

About the Position

IT System Administrator (m/w/d)

GECKO, a successful and diverse technology company in the software, IT, and cloud environment, is looking for an IT System Administrator in Rostock, DE. Our company culture is based on teamwork and enthusiasm. We offer a family-like working atmosphere, short decision-making processes, modern offices, and technology. Additionally, we provide an attractive compensation package with various benefits and guarantee a secure and permanent position.

We work with modern IT infrastructure, firewall, database system, server, and cloud technologies, using a state-of-the-art technology stack.

Even if you don't find yourself in all aspects while reading, that's not a problem. With our training and further education offers, we can turn you from a junior to a senior. No matter what career level you are currently at, simply apply with us.

Responsibilities

• You will be the contact person for our customers and responsible for handling 1st & 2nd level support tickets.
• You will keep key accounting, project management, and service managers informed about the status of customer orders and disturbances.
• You will be responsible for updating documentation and assisting sales in creating offers.
• You will address problems with customer applications and forward disturbances to the software manufacturer if necessary.
• You will handle the installation, configuration, and operation of: user accounts, data cabinets, access points, client PCs, VPN connections, WLAN networks, virtualization environments, Docker, email, databases, firewall systems, complex network systems, and cloud technologies.

Requirements

• Successful technical or commercial education with a focus on IT is advantageous but not mandatory.
• Experience in technical support.
• Independent action, a friendly demeanor, and customer-oriented telephone presence.
• Good linguistic expression to easily understand error descriptions.
• Strong team and customer orientation.
• Very good German and good English skills.
• Perseverance in troubleshooting even with tricky support cases.

We Offer

At GECKO, we are looking for people with passion and commitment to grow in the coming years. In return, we are happy to invest in our employees, both at work and in daily life.

Flexible Work

We don't think it's important that you sit in the office at a fixed time. We know that employees are most productive when they can balance their work routine with their private life. Whether in the office or working from home, we support you with modern communication tools and transparent work planning so you can organize your day to fit your life.

Recommend and Benefit

We are constantly looking for talents who want to become part of our team. For employees who are convinced that they know the perfect candidate who can support our growth and fit well with us, we pay a premium when a recommended employee is hired.

Stay Fit

Do you know that feeling when you're in the middle of your workflow and a little hunger pang sets in? We've taken care of that and provide free fresh fruit in the offices and ensure that drinking doesn't fall short with beverages like water, coffee, and mate. So you can always strengthen yourself and then continue motivated.

Work and Have Fun

After working hard, of course, you deserve to reward yourself. During breaks or after work, you can meet with colleagues in the chillout areas to chat or compete in a game on the Playstation. Team events and staff breakfasts are just as much a part of our company as the small chat in the kitchen, because we strengthen the sense of community and grow together.

About the Company

Join GECKO as an IT System Administrator in Rostock, DE. Support customers, manage IT infrastructure, and enjoy flexible work options.

Apply Now

To be prepared for the daily challenges and sustainably strengthen business success, we believe not only in expertise and experience. We believe above all in the cohesion of our teams and a culture that promotes respect, tolerance, and fair coexistence. If you think similarly to us, we are already very much looking forward to getting to know you.