IT System Analyst

About the Position

Join our team as an IT Systems Analyst and play a key role in delivering technology solutions that support business operations and digital transformation initiatives. You will collaborate with business stakeholders, external vendors, and internal IT teams to analyze requirements, implement software solutions, and ensure the successful delivery and ongoing support of business-critical applications.

Responsibilities

• Support the implementation of IT projects involving business applications, software modules, and enterprise systems
• Gather and analyze business needs by working closely with end users and key stakeholders
• Translate business requirements into functional and technical specifications
• Collaborate with cross-functional teams to deliver reliable and high-quality technology solutions
• Participate in solution design, system configuration, testing, and deployment activities
• Provide functional support throughout project execution and after implementation to ensure smooth adoption
• Deliver Level 2 application support by investigating, troubleshooting, and resolving system-related issues
• Ensure implemented solutions meet quality standards, business expectations, and technical requirements
• Identify opportunities to optimize business processes and improve existing applications in collaboration with internal teams and external partners
• Deliver training sessions and user guidance to ensure successful adoption of new systems and processes
• Contribute to documentation, knowledge sharing, and continuous improvement initiatives
• Follow internal IT policies, security standards, and governance procedures while supporting business applications
• Work closely with international teams and stakeholders to deliver reliable and high-quality technology solutions

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related technical field
• 5+ years of experience delivering or supporting IT projects involving enterprise applications and business systems
• Proven experience gathering, analyzing, and translating business requirements into functional and technical solutions
• Strong understanding of software implementation methodologies, system integrations, and business process optimization
• Advanced proficiency in Microsoft Office, particularly Excel
• Hands-on experience working with ERP platforms, logistics systems, or other enterprise business applications is highly desirable
• Strong analytical and problem-solving skills, with the ability to evaluate complex business scenarios and recommend effective solutions
• Experience collaborating with cross-functional teams, external vendors, and business stakeholders throughout the project lifecycle
• Excellent communication, documentation, and stakeholder management skills
• Fluent English, both written and spoken
• Ability to manage multiple initiatives simultaneously while maintaining attention to detail and meeting deadlines
• Proactive, adaptable, and collaborative mindset with a strong focus on continuous improvement and delivering business value

We Offer

• Relocation package
• Job rotation
• Learning through Arnia Academy
• Attractive projects
• Flexible working hours
• Performance bonuses
• Medical benefits
• Trainings
• Competitive compensation package
• Referral program
• International work experience

About the Company

[Company description if present]