IT Systems Engineer, Client Platform Engineer, ChromeOS

About the Position

We are looking for an IT Systems Engineer, Client Platform Engineer, ChromeOS to join our team at Anthropic. This role is pivotal in managing and securing our ChromeOS fleet, ensuring a reliable and safe platform for our teams.

About the Role

The Endpoint team (Client Platform Engineering) manages the devices Anthropic’s people work on, plus the infrastructure underneath them. We treat the fleet as a distributed platform, not a collection of devices, and configuration ships as code through pull requests, CI, staging, and a canary group. Today the fleet is mostly macOS, with a growing mobile footprint.

Anthropic also works with vendor and business process outsourcing (BPO) partners whose teams need access to Anthropic systems. Those programs are growing, in more countries and with more vendors. Anthropic-owned Chromebooks issued to vendor staff are becoming the default device for vendor teams. This role exists to make ChromeOS a supported platform with a dedicated owner. You will own ChromeOS end to end, from how devices are bought and enrolled to how they are locked down, monitored, and retired, and help bring Android in as a second platform.

Responsibilities

• Own ChromeOS as a platform at Anthropic: device standards, Google Admin console and Chrome Enterprise setup, organizational unit design, and policy
• Manage ChromeOS policy as code through the Chrome Policy API, GAM, and Terraform, in the team's config-as-code pipeline, so changes are reviewed, tested, and progressively rolled out like the rest of the fleet
• Build zero touch enrollment through resellers, so a Chromebook arrives enrolled and works the first time in every country our vendor partners work from
• Work with IT Operations and procurement partners on buying and shipping devices internationally, including regions our current partners don’t reach
• Design device models for vendor teams (kiosk, managed guest sessions, shared devices, and assigned devices) and pick the right one for each program
• Lock devices down to what the work needs: copy and paste, downloads, printing, USB, and app and extension controls
• Own the device lifecycle for vendor fleets, from enrollment to wipe, lock, and retrieval when an engagement ends
• Feed ChromeOS device data into our fleet telemetry, tracking which devices are checking in, OS version, and drift between expected and actual state
• Partner with Corporate Security on hardware standards (such as Verified Access attestation and minimum AUE date), device trust signals, and access decisions
• Work with Security on the contractor access model and on keeping Anthropic data off vendor devices
• Run data loss controls through Chrome Enterprise Premium
• Work with Security on the vendor identity model: which accounts vendor staff use and in which tenant
• Support Android as a second platform, working with the corporate mobile program on Android Enterprise and zero-touch enrollment
• Write the runbooks IT Operations and vendor partners use to stand up a new program

Requirements

• Have owned ChromeOS as a platform for a fleet of thousands of devices
• Know the Google Admin console and Chrome Enterprise well: OU design, device and user policy, enrollment, and reporting
• Have automated ChromeOS policy through the Chrome Policy API or GAM
• Have run kiosk, managed guest, or shared device programs for frontline, contact center, or outsourced teams
• Have set up zero touch enrollment with resellers and shipped devices across several countries
• Have worked with Android device management and can hold your own in a mixed fleet
• Excel at ambiguous problems that touch several teams at once
• Communicate technical concepts clearly to any audience, including vendor partners
• View IT Engineering as requiring product engineering rigor
• Write clear documentation as a natural part of your workflow

Nice to Have

• Manage device configuration as code (pull requests, CI, staged rollout) instead of clicking in consoles
• Have managed ChromeOS alongside macOS or mobile fleets
• Have used VDI or browser-based access to keep data off the device for outsourced teams
• Have supported BPO or vendor programs through fast growth into new regions
• Have built automated, progressive rollout systems with promotion gated on telemetry
• Have used LLMs to automate operational work, or are excited to make Claude a teammate

Technical Skills

• Core Skills:
  • Python and shell scripting
  • ChromeOS management through the Google Admin console and Chrome Enterprise
  • Google Admin SDK, Chrome Policy API, and GAM for automating policy and reporting
  • Android Enterprise management (working knowledge)
  • Querying live device state at fleet scale
  • GitOps and CI for configuration management
  • Endpoint security fundamentals

We Offer

• Annual Salary: $325,000 - $360,000 USD
• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours
• Lovely office space in San Francisco

About the Company

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

Logistics

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

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We believe that AI will have a transformative impact on the world, and we’re seeking exceptional candidates who collaborate thoughtfully with Claude to realize this vision. At the same time, we want to understand your unique skills, expertise, and perspective through our hiring process. We invite you to review our AI partnership guidelines for candidates and confirm your understanding by selecting “Yes.”

Why Anthropic?

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Have you owned ChromeOS as a platform for a fleet of thousands of devices, meaning you set device standards, designed the OUs and policy, and ran enrollment end to end?

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Have you managed ChromeOS policy through the Chrome Policy API, GAM, Terraform, or similar automation?

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Have you personally set up zero touch enrollment for Chromebooks through a reseller?

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Have you run kiosk, managed guest, or shared Chromebook deployments for frontline, contact center, or outsourced teams?

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Do you ship device configuration changes as code (pull request, CI, staged rollout) rather than making changes manually through a console?

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Agreement to Arbitrate

I understand and agree that both Anthropic and I waive our respective rights to trial by jury in connection with any claims covered by this agreement to arbitrate. Instead, any disputes arising out of or related to my application for employment with Anthropic shall be settled by final and binding arbitration pursuant to the Federal Arbitration Act. I understand and agree that Anthropic’s employees/agents, Anthropic’s clients, and their employees/agents are third-party beneficiaries to this agreement.

The arbitration shall be conducted in accordance with the Employment Arbitration Rules & Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS Rules”), available via the internet at https://www.jamsadr.com/rules-employment-arbitration or by searching for “JAMS Employment Arbitration Rules” in an online search service such as www.google.com*. To the extent the JAMS Rules are inconsistent with the terms of this Agreement, this Agreement shall govern to the extent permitted by law. The parties will select one neutral arbitrator, who will have the authority to award all relief in law or equity that is requested by the parties and supported by credible, relevant, and admissible evidence. The arbitrator shall allow adequate discovery and issue a written, signed, and reasoned award. Judgement may be entered on the arbitrator’s award in any court having jurisdiction, and the award shall be subject to correction, confirmation, or vacation as provided by the applicable law concerning judicial review of arbitration awards. Anthropic will bear the costs that are particular to the arbitration, such as the arbitrator fees. The arbitrator will apply the substantive law of the state in which I sought employment with Anthropic. The arbitrator will determine the arbitration venue, based on fairness and convenience to the parties and witnesses, unless otherwise mutually agreed upon by the parties. The Party initiating a claim under this Agreement must make a written demand for arbitration to the other Party. The demand for arbitration shall identify the claims asserted, the facts upon which such claims are based, and any relief or remedy sought. Written demand for arbitration to Anthropic must be sent to Anthropic PBC at* [email protected]*. Anthropic’s demand for arbitration shall be sent to the most recent mailing address and/or email address that Anthropic has on file for you.*

This agreement to arbitrate does not apply to claims for workers’ compensation, unemployment compensation benefits, claims or charges before any administrative agency having jurisdiction over such claims, or any other claim that is not subject to arbitration under federal law. If any claims are deemed non-arbitrable, then those claims will be stayed until resolution of any arbitrable claims.

*I understand and agree that, except where prohibited by federal law, all claims subject to this agreement to arbitrate must be pursued on an individual basis, and that both I and Anthropic waive any right to bring or be a party to any class or collective action. I agree that any issues pertaining to the enforceability, application or validity of this agreement to arbitrate shall be decided only by a court of competent jurisdiction and not by an arbitrator. This agreement to arbitrate appl