IT Technical support Technician (Helpdesk)

About the Position

Do you know askblue?

We were born in 2013, and we provide services in the field of information technology.

We are looking for a IT Technical Support Technician (Helpdesk) to join our company in one of our projects, in Lisboa.

Responsibilities

• Provide in-person / face-to-face IT support in a large-scale end-user environment;
• Remote support & in-person/on-desk/field support;
• Work by procedures and tickets;
• Warehouse, stocks control, logistics & back-office tasks.

Requirements

• Core Skills:
  • Hardware and Software
  • Networking and security
  • Problem solving and critical thinking
  • Microsoft tech savvy
  • Main Technologies: MS Windows, M365, Printers, Audiovisual equipments (cisco), iPhone & Mac, Smartpass, Active Directory, Network protocols
  • Communication and conscientiousness
  • Customer oriented
  • Teamwork
  • Multitasking ability
  • Fluent in English

Work Arrangement

• 100% On-site

We Offer

• Health Insurance
• 3 and a half days of leave per year + 22 vacation days
• Unlimited access to Udemy

If you are interested in the opportunity, upload your C.V. or send it to [email protected] with the reference #16741547 in the subject.

askblue - Where Business meets Technology