About the Position

Job-Id: 20296

IT Technician

Onsite Technician

Level 2 Desktop Support to End Users on a professional level.

• Hungary – Budapest
• IT
• Full-time

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Responsibilities

• Provide day to day local/remote desktop support
• Handle inbound calls and answer questions
• Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Requirements

• Excellent time management skill
• Familiarity with ticketing system
• 18 months of IT experience (or equivalent)
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• Ability to build relationships
• BA in Computer Science, Information Technology, or related field would be an asset
• Familiarity with corporate environment

We Offer

• Unlimited employment contract
• Onboarding program
• Cafeteria
• Buddy program
• Internal career development program

About the Company

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.