Italian Customer Consultant – Premium Membership Services

About the Position

🌟 Exciting Career Opportunity in Lisbon! 🌟

Are you passionate about streaming and dedicated to providing outstanding customer service? Do you speak Italian fluently? Join our team at the biggest streaming platform and help us deliver exceptional support to our Premium Members!

Location

Lisbon, Portugal

Company

The Biggest Streaming Platform

Responsibilities

• 🗣 Provide excellent support to our Italian-speaking Premium Members via phone, email, and chat.
• 🔧 Troubleshoot and resolve technical issues related to our streaming services, ensuring a seamless experience.
• 💭 Assist members with navigating our platform and utilizing its features effectively.
• 📊 Gather and share feedback to help us continually improve our services and user satisfaction.

Requirements

• Fluency in Italian and English (both written and spoken) is essential.
• Previous experience in customer service is a plus, particularly in a digital or streaming environment.
• Strong communication skills and a commitment to delivering top-notch customer service.
• Excellent problem-solving abilities and attention to detail.
• A genuine passion for entertainment, including movies and series!

We Offer

• Competitive salary and a comprehensive benefits package.
• A dynamic, multicultural work environment.
• Opportunities for career growth and professional development.
• Free access to our premium streaming service-enjoy endless movies and shows!

About the Company

Discover Lisbon, a city renowned for its rich culture, beautiful scenery, and favorable climate. It’s an ideal location for both professional success and personal enjoyment.