Junior Account Manager

About the Position

We are looking for two Junior Account Managers to join our Sales team in Italy. This is a role combining desk-based account management with field sales activities, including regular visits to assigned customers.

In this role, you will support Senior Account Managers in managing key customers, provide commercial and operational support to the sales agent network, and take direct responsibility for selected customers and/or assigned territories. You will contribute to business development, customer satisfaction, and the achievement of sales objectives.

This is a dynamic opportunity with direct exposure to customers, sales agents, and cross-functional teams, offering the chance to develop commercial, analytical, and customer management skills in an international business environment.

Responsibilities

• Manage and develop relationships with assigned customers, both remotely and through field visits.
• Support Senior Account Managers in the day-to-day management of key customers, contributing to the coordination of commercial and operational activities.
• Provide support to sales agents, facilitating communication, following up on customer requests, and helping to resolve potential issues.
• Communicate effectively and efficiently with customer contacts, ensuring a high level of service, responsiveness, and customer satisfaction.
• Build strong internal relationships across functions, including Marketing, Customer Service, Operations, R&D, Logistics, and Procurement, to ensure a coordinated and customer-focused approach.
• Prepare reports, analyses, and presentations to support commercial activities.
• Use analytical tools, ERP systems, CRM, and commercial reports to identify gaps, improvement opportunities, and possible solutions.
• Monitor customer and territory performance, identifying risks, opportunities, and corrective actions.
• Contribute to the achievement of volume, operating profit, and net sales value objectives.
• Support forecast accuracy improvement through data analysis, regular interaction with customers and agents, and performance monitoring.
• Participate in trade fairs and support international events.
• Manage customer documentation.

Requirements

• Bachelor’s degree in Business, Food Technology, Supply Chain, or a related discipline.
• Experience in the food industry, gained in sales or technical roles such as laboratory, application, or regulatory.
• Sales experience is preferred. Alternatively, experience in an adjacent industry with a similar selling environment will be considered.
• Fluent English, C1/C2 level.
• Valid driver’s license and acceptable driving record.
• Strong analytical, problem-solving, communication, and organizational skills.
• Ability to prioritize effectively and manage multiple activities.
• Highly motivated, proactive self-starter with a forward-thinking approach and strong work ethic.
• Ability to build effective relationships with customers and internal stakeholders.
• Excellent written and verbal communication skills, with the ability to communicate clearly, concisely, and at the appropriate level of the organization.
• Good attitude to negotiation, presentation, project management, and relationship development.
• Competent and appropriate use of phone, email, MS Office, and a variety of computer and electronic devices.

Nice to Have

• Background as a Food Technologist or relevant technical education.
• Previous experience in the flavor industry.
• Ability to combine technical product knowledge with a customer-oriented commercial approach.
• Experience using ERP systems, CRM platforms, and commercial reporting or analytical tools.

We Offer

• Competitive salary starting from €47,300 per year.
• Eligible roles may also participate in one of McCormick’s Bonus Plans.
• Comprehensive Total Rewards programs, including industry-specific supplementary Pension and Health plans.
• Other benefits.

McCormick ensures compensation is determined in line with the principle of equal pay for work of equal value, regardless of gender.

About the Company

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.