Junior Cloud Engineer

About the Position

Diya is a successful Ukrainian IT company providing full-service IT solutions for businesses worldwide. Our company has a solid professional background in providing remote technical support services to companies across different industries, helping them deliver excellent customer experience.

We are a friendly crowd of IT-savvy professionals. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations.

We are looking for a Junior Cloud Engineer to join our expanding Operations Team for our key partner in Canada – a leading logistics provider. This role is a fantastic launchpad into Cloud and DevOps engineering. You will play a crucial role in providing 24/7 monitoring and operational support to ensure the seamless functionality, reliability, and scalability of high-load systems.

Responsibilities

• Monitor system performance, availability, and reliability across Azure cloud services, applications, and APIs.
• Track and identify anomalies in real-time using Azure Monitor, Datadog, Splunk, and Sentinel following defined instructions.
• Diagnose and resolve incidents efficiently according to pre-defined Standard Operating Procedures (SOPs).
• Triage and escalate complex, non-standard issues to senior engineering teams.
• Maintain up-to-date documentation of systems, workflows, and incident logs.

Requirements

• Theoretical knowledge or hands-on experience with Microsoft Azure (Azure Fundamentals level or similar coursework).
• Basic understanding of networking fundamentals (TCP/IP, HTTP/HTTPS, REST APIs) and OS (Windows/Linux).
• Familiarity with monitoring and alerting tools (e.g., Splunk, Azure Monitor, Application Insights) is highly preferred.
• Knowledge of incident management processes and ticketing tools (Atlassian Jira, ServiceNow, etc.).
• English level B1+ (strong written communication is essential for ticketing and documentation).
• Readiness to work in shifts (including night shifts and weekends to cover 24/7 operations).

We Offer

• Great career track: an ideal stepping stone to grow into a Cloud Engineer role.
• Comfortable work environment & fully remote collaboration.
• Paid vacation, sick leave, healthcare insurance, gym, training, and certified training.
• Psychologist services.
• Comprehensive onboarding, training, and continuous mentorship. Work with a young, dynamic, and supportive team.

About the Company

Diya is a successful Ukrainian IT company providing full-service IT solutions for businesses worldwide. Our company has a solid professional background in providing remote technical support services to companies across different industries, helping them deliver excellent customer experience.

We are a friendly crowd of IT-savvy professionals. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations.

Ready to Join Our Team?

Check our open positions and send your CV to get started.

Anna Tkachuk

Head of the Human Resources Department