Junior Collections Analyst – South America
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Job description
About the Position
Junior Collections Analyst – South America
Continental, a German multinational that offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic, and transport, is looking for a Junior Collections Analyst – South America. This role supports the timely and efficient management of the accounts receivable portfolio across assigned countries, contributing to the achievement of collection KPIs, reduction of delinquency, and compliance with credit policies.
Responsibilities
1. Manage collection activities
- Realizar o acompanhamento de contas em atraso, registrar compromissos de pagamento e enviar lembretes de cobrança para apoiar o atingimento das metas de recebimento.
2. Support portfolio management and analysis
- Elaborar relatórios de aging (envelhecimento da carteira) e resumos de DSO, monitorar o comportamento de pagamento dos clientes e identificar riscos ou problemas de cobrança.
3. Coordinate dispute resolution and customer support
- Apoiar a resolução de divergências relacionadas a faturamento e pagamentos, manter comunicação com os clientes e coordenar ações com as áreas internas envolvidas.
4. Ensure data accuracy, compliance, and continuous improvement
- Manter registros precisos nos sistemas de cobrança, cumprir as políticas e procedimentos de crédito e contribuir para a melhoria contínua dos processos.
Requirements
- Education: Graduação completa em Administração de Empresas, Contabilidade, Economia ou áreas correlatas.
- Experience: Experiência mínima de 2 anos na área.
- Skills:
- Forte capacidade de organização e gestão do tempo.
- Habilidades básicas de análise e resolução de problemas.
- Boa comunicação verbal e escrita.
- Orientação para atendimento ao cliente.
- Atenção aos detalhes.
- Conhecimento do pacote Microsoft Office.
- Capacidade de trabalho em equipe e colaboração.
Additional Information
- Type of Employment: Contract
- Experience Level: Middle
- Work Location: Brazil (On-site)
We Offer
- Opportunity to work with a leading multinational company.
- Be part of a team that contributes to the achievement of collection KPIs.
- Professional growth and development opportunities.
About the Company
Continental, a German multinational that offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic, and transport. In 2020, it generated sales of €37.7 billion and currently employs around 235,000 people in 58 countries and markets. In 2021, the company celebrates its 150th anniversary.
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