Junior Document Manager

About the Position

We are seeking a Junior Document Manager for our AUTO1 Group team in Tirana, focusing on customer document verification and administrative tasks.

Company Description

Founded in 2012, AUTO1 Group is now Europe’s leading car trading platform. As an independent multi-brand platform, AUTO1 Group is aimed primarily at the used car trade and offers over 60,000 professional partners the opportunity to access a diversified portfolio of more than 30,000 vehicles. By connecting buyers and sellers through technology the company enables dealers and consumers to trade seamlessly throughout Europe.

For more information please visit www.auto1-group.com.

We Offer

• Work in a dynamically developing international company in the automotive industry
• A regular employment contract with a highly competitive fixed salary
• Openness to the implementation of new ideas to improve the company's operation
• Friendly working atmosphere in a team focused on cooperation
• Excellent professional development opportunities in a dynamic environment.

Responsibilities

• Checking customer documents for all orders
• Ensuring that ID, driving license, and proof of address uploaded by customers are approved documents according to our guidelines
• Verifying that ID, driving license, and proof of address are consistent with order details
• Filling a Gform to request the FR team to take over and contact the customer if documents are not OK
• Using a local web app to automatically generate administrative documents from a Google Sheets
• Sending email templates to FR customers with the administrative documents for them to check
• Checking multiple data points to control the administrative conformity of trade-ins (after additional training)

Requirements

• Ability to communicate in English (French is a plus)
• At least some experience in a back office/data entry/quality job
• Professionalism, precision, reliability, and high attention to detail
• Basic PC skills, G-Mail, and Google Sheets is a benefit
• Very good English skills, minimum B2/C1 level
• Previous experience in the automotive sector is considered a plus
• Strong attention to detail and a structured way of working
• Good computer and email skills
• Ability to work accurately and efficiently under time pressure
• Reliable, organized, and team-oriented approach
• Willingness to work according to a shift-based schedule

Additional Information

The place of work will be at the headquarters of AUTO1 Group, Kompleksi E88, Rruga Dritan Hoxha, Laprakë, Tirana, and the shifts provide a total of 40 hours per week, from Monday to Friday.

If you think you are the right candidate please apply by uploading your CV.

Email: [email protected]

Phone Number: +355 67 503 9121

Apply now!

Complete your job application by uploading your CV at the top of this application form. You can upload additional attachments, such as a cover letter or portfolio at the bottom.