Junior / Mid IT Systems & Infrastructure Administrator

About the Position

Junior / Mid IT Systems & Infrastructure Administrator

IT Systems & Infrastructure Administrator, 8 000–10 000 PLN netto/B2B. Linux, servers, networks, monitoring, IT Support & security.

Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating under the “We Code Success” principle, we prioritize the success of our clients, consultants, and partners.

We are looking for an IT Systems & Infrastructure Administrator to join our client, a law firm, and take responsibility for the day-to-day administration, maintenance, and development of its IT environment.

This is a hands-on technical role combining systems and infrastructure administration, server and network management, service monitoring, technical support, and ensuring the security and continuity of the IT environment.

You will be working closely with users and external technical partners, troubleshooting infrastructure and application issues, maintaining servers and networks, monitoring services, and supporting the implementation of new IT solutions.

On-site work from an office in central Warsaw.

Responsibilities

• Administering and maintaining the company’s IT systems, servers, infrastructure, and network environment;
• Managing Linux-based systems and services, ensuring their stability, availability, and performance;
• Monitoring infrastructure, applications, and services, proactively identifying potential issues and responding to incidents;
• Troubleshooting technical issues related to systems, servers, networks, applications, and user environments;
• Providing IT and technical support to users, including support with hardware, software, access, and system-related issues;
• Supporting the implementation, configuration, maintenance, and development of internal IT services and applications;
• Responsible for backup and recovery processes, system updates, patching, and ongoing infrastructure maintenance;
• Supporting server and network administration, including troubleshooting infrastructure and connectivity issues;
• Contributing to infrastructure and system security, including access management, system hardening, updates, and monitoring;
• Creating and maintaining technical documentation, including configurations, procedures, incidents, and implemented solutions;
• Independently troubleshooting technical issues and cooperating with external vendors and technology partners when required;
• Supporting business-critical IT services and helping ensure their continuous availability.

Requirements

• Professional experience in IT systems administration, infrastructure, IT Operations, Technical Support, or a similar technical role;
• Hands-on experience with Linux system administration;
• Experience administering and troubleshooting servers, networks, and IT infrastructure;
• Experience monitoring and maintaining production or business-critical systems and services;
• Good understanding of networking and comfortable troubleshooting infrastructure and connectivity issues;
• Experience in IT Support / Technical Support and comfortable working directly with end users;
• Understanding of backup and recovery processes, system updates, patching, and general infrastructure maintenance;
• Knowledge of IT security best practices, including access management and system hardening;
• Ability to independently troubleshoot technical issues and take ownership of them through resolution;
• Comfortable creating and maintaining clear technical documentation;
• Good communication skills and comfortable working with both technical and non-technical users;
• Ability to independently prioritize tasks and take ownership of the assigned IT environment;
• Good command of English.

We Offer

• Salary: 8 000 - 10 000 PLN netto / B2B

About the Company

Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating under the “We Code Success” principle, we prioritize the success of our clients, consultants, and partners.

Founded in 1998, Directio employs around 150 professionals dedicated to delivering excellence in IT services.