Junior operations specialist
Job Description, Responsibilities & Requirements
About the Position
Ringostat - a Ukrainian AI-platform for business, providing tools for telephony, call tracking, and call analytics. Our success is confirmed by the trust of over 2300 companies, including well-known brands like Peugeot, Mercedes-Benz, Jooble, and OLX. We have a wide partner network with more than 250 top digital agencies, integrators, and other companies that use our product daily and improve their business results.
We are looking for a Junior Revenue Operations Specialist who is eager to grow, develop, and build a career with a future. If you love order, numbers, and processes, are attentive to details, ready to be responsible for results, and dig into the smallest details to make everything work perfectly - this position is for you.
Responsibilities
- Evaluate the work of Revenue Department employees using checklists.
- Monitor the compliance with standards in leads, deals, and tasks in CRM.
- Report on errors in Zoho CRM/Planfix.
- Conduct analytics and reporting.
- Organize staff certifications for the Revenue Department (2-3 times a year): updating questions, assessing, checking results, and transferring to team leads.
- Issue access to all necessary systems for new employees.
- Handle other tasks and issues that arise during interaction with colleagues and various company departments.
Requirements
Hard Skills
- Confident use of Google Sheets/Excel with the use of table formatting and basic formulas.
- Use of tools for time optimization, including ChatGPT, for checking or creating formulas and automations.
- Experience in creating plans, comparative tables, and structured documents.
- Ability to structure text or a plan of action, number, and formulate information in points.
- Plus: English at the Intermediate level: translating technical materials, recording short English videos, participating in English-language circles.
Soft Skills
- Organization, attention to detail, and adherence to deadlines.
- Independence, responsibility, and discipline.
- Curiosity, ability to quickly adapt and analyze processes.
- Initiative and ability to suggest improvements in processes.
- Ability to calmly accept constructive criticism and bring work to completion.
We Offer
- Flexible working hours with the possibility to start the workday from 8:00 to 10:00 and finish from 17:00 to 19:00.
- Opportunity to work fully remotely or in the office (Odesa, Kyiv, Kharkiv, and Cherkasy). Offices are autonomous in case of power outages.
- Paid vacation - 18 working days, 8 paid sick days per year without certificates, and 11 public holidays.
- 50% compensation for professional training: courses, trainings, webinars, etc.
- Social package in the format of Cafeteria Plan - 3000 UAH per quarter, which you can spend on education, sports, health, hobbies, and more. The company compensates 50% of expenses, and the choice is yours!
- Additional paid days off provided in certain life circumstances.
- Internal corporate discounts on food orders, entertainment, household services, technology, training, books, health, sports, and financial services.
- Quick decision-making and idea testing - absence of unnecessary bureaucracy and micromanagement.
- Professional events and chats for experience sharing within the group of companies.
- Clear position and concrete actions towards achieving Victory. Since the beginning of the full-scale invasion, we have allocated over 4,000,000 USD for military and humanitarian purposes.
And we consider one of the most significant advantages to be working in a company where you are heard and listened to, and the manager and team are open to dialogue and suggestions 😉
Apply for the Position
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Contact
You will be contacted by:
Irina, Outbound Recruiter
About the Company
Ringostat - a Ukrainian AI-platform for business, providing tools for telephony, call tracking, and call analytics. Our success is confirmed by the trust of over 2300 companies, including well-known brands like Peugeot, Mercedes-Benz, Jooble, and OLX. We have a wide partner network with more than 250 top digital agencies, integrators, and other companies that use our product daily and improve their business results.