Junior System Administrator (CRM Creatio)

About the Position

We are seeking a Junior System Administrator for CRM Creatio to join our team in Kyiv, focusing on configuration, administration, and development of CRM systems.

Key Tasks

• Configuration, administration, and development of the CRM system.
• Creation, configuration, and optimization of business processes in CRM.
• Working with the object model of the CRM system.
• Development and refinement of the CRM front-end (record pages, registers, user interfaces).
• Administration of system settings, roles, and access.
• Automation of routine tasks using Bash/Batch scripts.
• Analysis, writing, and adjusting simple code in C#.
• Working with databases: analyzing structure, writing SQL queries, checking, and processing data.
• Participation in the development of the CRM platform, testing new functionality, and implementing changes.
• Interaction with business clients and the IT team regarding the implementation of new requirements.

Requirements

• Experience of at least 1 year with CRM systems (Creatio or similar).
• Experience in configuring business processes in CRM.
• Basic skills in working with Bash or Batch scripting.
• Understanding of BPMN and business process modeling principles.
• Understanding of relational database principles.
• Understanding of database structure (tables, relationships, keys) and data storage principles in relational databases.
• Skills in writing SQL queries (SELECT, JOIN, GROUP BY; UPDATE is a plus).
• Basic knowledge of C# (reading code, making simple changes, analyzing work logic).
• Understanding of the principles of corporate information systems and integrations.
• Experience with Jira, Worksection, Trello, or similar systems.
• Proficient in Microsoft Excel (formulas, pivot tables).
• Analytical thinking, attention to detail, responsibility, and a desire to develop.

Nice to Have

• Experience in administering CRM Creatio.
• Experience with REST API or other integrations.
• Understanding of information security and access management principles.
• Experience with Webitel or other contact center platforms.
• Experience in the insurance or FinTech sector.
• English at the Intermediate level (reading technical documentation).

Contact Information

+38 (063) 10-47-112

About the Company

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