Key Account Junior Specialist (Branża turystyczna/hospitality)

About the Position

Key Account Junior Specialist (Branża turystyczna/hospitality)

Krakow Direct is a leading company in the Kraków inbound tourism market. We annually serve over 250,000 tourists from various countries and continents visiting Lesser Poland. Established 18 years ago, we consistently rank at the top on TripAdvisor.co.uk. Four years ago, we began expanding our services across Europe. Our team comprises over 100 dedicated and growth-oriented individuals. Join us in building the power of a Polish company in the European tourism market.

Responsibilities

• Managing the assigned client base (hotels)
• Building business relationships through regular visits to partners and active work with hotel receptions in sales of products and services
• Analyzing sales potential, developing and implementing sales growth plans for each client
• Organizing and conducting product and sales training for hotel receptions
• Monitoring tour sales results and implementing corrective actions
• Implementing and monitoring the use of affiliate links
• Motivating, engaging, and maintaining a high level of product knowledge among receptionists
• Independently managing your visit calendar and daily, concise summary of activities (we value transparency and know where we are headed)

Requirements

• Comfortable with a dynamic work model – a mix of fieldwork (Kraków) and 1 hour daily in our office
• Minimum one year of sales experience (B2B or B2C) with proven successes that have translated into growth
• Love interacting with people – able to establish great contact with both hotel directors and students on night shifts at the reception
• Self-reliant and highly organized – mobile work requires good daily planning
• Have a trainer's mindset – able to tell stories engagingly and "infect" others with passion for our products
• Fluent in English (some of our partners are foreigners)
• High personal culture and proactivity – you see a problem, you seek a solution

Nice to Have

• Experience in the service industry
• Experience in recommendation-based or affiliate sales
• Ability to implement sales processes with business partners
• Knowledge of CRM systems

We Offer

• Work in the field and a comfortable office in the center of Kraków
• Real influence on the projects you participate in
• Support from other team members
• Access to a platform for learning English and Spanish
• Multisport card
• Private medical care
• Team-building meetings

About the Company

Krakow Direct is a leading company in the Kraków inbound tourism market. We annually serve over 250,000 tourists from various countries and continents visiting Lesser Poland. Established 18 years ago, we consistently rank at the top on TripAdvisor.co.uk. Four years ago, we began expanding our services across Europe. Our team comprises over 100 dedicated and growth-oriented individuals. Join us in building the power of a Polish company in the European tourism market.