Key Account Manager
Job description
About the Position
Key Account Manager
- Full-time
Responsibilities
Client Portfolio Management
- Manage and develop the assigned operator portfolio, ensuring an active, close and growth-oriented commercial relationship with each client.
- Act as the primary point of contact for operators on all commercial matters: product, promotions, performance and issue resolution.
- Conduct regular meetings with each operator to review performance, identify opportunities and align strategies.
- Ensure that no operator in the portfolio is left without appropriate commercial attention.
Growth & Upselling
- Identify growth opportunities within the portfolio - new products, dedicated tables, exclusive content and promotional mechanics.
- Propose and negotiate initiatives with operators that expand Evolution's presence within their platform.
- Monitor KPIs for each account and identify early signals of risk or growth potential.
- Support the negotiation and sale of dedicated tables, coordinating internally with the Commercial Team Manager and product team.
Commercial Policy & Pricing
- Apply Evolution's commercial guidelines and pricing policy across all accounts in the assigned portfolio.
- Ensure that commercial conditions agreed with each operator are consistent with the regional strategy and properly documented.
Commercial Execution
- Execute the commercial strategy defined by the Commercial Team Manager within each account in the portfolio.
- Coordinate with Product, Promotions, Integrations and Marketing teams to ensure operators have the materials, tools and support they need.
- Manage the commercial onboarding of newly assigned operators, ensuring a fast and smooth activation.
- Maintain an updated pipeline and report regularly to the Commercial Team Manager on portfolio status.
Reporting & Planning
- Report to the Commercial Team Manager on portfolio performance, opportunities, risks and market developments.
- Contribute to the territory commercial planning process with a grounded view of each account's growth potential.
- Use the team's commercial tools consistently and keep all information up to date.
Requirements
- Experience in commercial roles
- Advanced Excel proficiency
- Advance level of English language
- Professional presence, strong social and communication skills
- Strong client-facing and interpersonal skills
We Offer
- Competitive Compensation
- Career Growth Opportunities
- Opportunity to work as part of a Global leader in online gaming
About the Company
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
More information on www.evolution.com
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Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands.AliveThis is Evolution’s overarching value. We aim always to be alive to every opportunity on behalf of our customers and their players to be proactive, responsive and go ‘the extra mile’ to deliver an exceptional service.Integrity & TeamworkWe are committed to responsible gaming, to compliance, to our licensees, and to their players. We are transparent, honest and professional in all of our dealings.Innovation & ReliabilityWe continue to develop innovative new solutions that deliver a competitive advantage for our licensees. Our solutions are not only ‘as real as it gets’ but also ‘as flexible as it gets’.Values That Add UpOur values are behind an enviable track record of achievement — a record regularly cited by new customers as their main reason for selecting Evolution as their Live Casino partner.