Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Key Account Manager, Cruise Center Americas
Location: Miami, FL, United States
Employment Type: Permanent Employee
Salary: 130,000 per hour
About the Role
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
The Business Development team focusing on cruise in the DNV Maritime Region Americas (M-A) covers the whole Americas, with a main focus on the Miami region. Our responsibilities include profiling, marketing, business development, sales, and key account management. Our goal is to strengthen DNV’s market position and drive cruise account activities in the region. This involves growth strategies, customer retention, and securing newbuilding orders. We also organize customer courses, seminars, and events. We maintain an extensive network both within DNV and in the cruise industry. Our expertise covers ship classification, statutory matters, and advisory services. We value customer engagement, competence development, and teamwork. Currently, we’re strengthening our Key Account Manager (KAM) team for cruise in Americas and the new KAM will be working closely with our Cruise Key Accounts in this area.
What You'll Do:
- Take responsibility for business development and sales through close dialogue with and good understanding of our Key cruise customer’s needs and expectations
- Fill the role as Key Account Manager (KAM) for select cruise customers
- Secure new core class business and develop new opportunities based on identified customer needs and DNV’s total portfolio of products and advisory services
- Strengthen our standing with defined cruise key customers by providing outstanding support and service
- Enhance our cruise team’s image as a highly professional, creative, and service-minded resource for our clients
Requirements
- Bachelor’s degree or higher in Business, Engineering, or Science or relevant field
- Minimum of 5 years of experience from the maritime and cruise industry
- Good understanding of the cruise value chain and its stakeholders
- Proven experience with sales, customer engagement, and marketing activities
- Excellent English communication skills and the ability to adapt
- Solid knowledge of DNV products, services, and internal networks
- Strategic mindset with experience in business planning and execution
- Self-starter with a proactive, creative, and solution-oriented approach
- Committed to DNV values, passionate about business development, and eager to drive innovation
We Offer
At DNV, we offer opportunities beyond business. In addition to competitive conditions, the right candidate will enjoy working with issues to enhance safety and sustainability in an environment where trust, teamwork, and innovation are core values. Our working culture is based on respect and care and an appreciation of the need for work-life balance.
- Generous paid time off (vacation, sick days, company holidays, personal days)
- Multiple Medical and Dental benefit plans to choose from, Vision benefits
- Spending accounts – FSA, Dependent Care, Commuter Benefits, company-seeded HSA
- Employer-paid, therapist-led, virtual care services through Talkspace
- 401(k) with company match
- Company provided life insurance, short-term, and long-term disability benefits
- Education reimbursement program
- Flexible work schedule with hybrid/remote opportunities
- Charitable Matched Giving and Volunteer Rewards through our Impact Program
- Volunteer time off (VTO) paid by the company
- Career advancement opportunities
Benefits may vary based on position, tenure, location, and employee election.
About the Company
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
Since 1864, we’ve been dedicated to safeguarding life, property, and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.
At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.
Application Process
You can apply directly through our careers page by submitting your CV and any other documents we require (i.e. university diplomas/transcripts; visas; previous employment reference letters*). Make sure your application is fully completed, and you tailor it to the specific job listing.
For more information, visit our FAQs page.
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Disclaimer
Please beware of recruitment scams that pretend to be from DNV or its employees. We will never ask you to pay any fees or make any payments as part of our recruitment process.