Key Account Manager (m/f/d)

As soon as companies realize that stable customer relationships are crucial to their success, one role becomes particularly important: the key account manager. This is because this position is responsible for always being available to the most important customers as a point of contact and taking perfect care of their concerns.

About the Position

Key Account Managers (KAM) are absolute sales professionals and are responsible for looking after their company's key customers. They ensure the long-term success of the company by acting as a constant point of contact for their customers and thus strengthening the business relationship.

Responsibilities

• Customer acquisition
• Maintaining customer relationships
• Recording customer requirements with regard to products and services
• Responsibility for key account sales
• Cooperation with product development
• Presentation of new products and services
• Management of complaints and grievances
• Planning of various marketing measures and events
• Industry knowledge and market analysis
• Development of new sales strategies
• Analyze and identify sales potential

Requirements

Hard skills for key account managers:

• Market expertise: A good key account manager knows the market they are in inside out and therefore always has the right information for their key customers.
• Strategic knowledge: As a Key Account Manager, you are responsible for a functioning and innovative sales strategy.
• Target and results-oriented action: Key account management thrives on figures and results, which you need to present and understand on a regular basis.
• Sales skills: In this role you should be an absolute sales professional, which is why you must already have strengths here.
• Technical knowledge: As a Key Account Manager you will be working with different tools and software, such as Salesforce or Hubspot - this should not be difficult for you.
• Excellent English language skills: Depending on the industry and customer, language skills are also required in this role. You will use English most frequently.

Soft skills for key account managers:

• Organizational talent
• Entrepreneurial thinking and action
• Negotiating skills
• Good rhetoric and communication skills (by e-mail, telephone, in conversation)
• High service and customer orientation
• Partly: Willingness to travel

Salary

For a full-time position, key account managers in Germany receive an average gross annual salary of €70,228. Depending on professional experience, the size of the company, the location of the company and the importance of the customers to be looked after, earnings can vary between around €60,000 and €80,000.

Career Opportunities

Key account managers are employed in almost all industries to look after key customers and to organize and manage the communication processes between companies and important customers. From medium-sized mechanical engineering companies to large corporations in the consumer goods industry. All of them rely on qualified key account managers for their company's success.

We Offer

• Competitive salary
• Opportunities for career advancement
• Professional development opportunities

About the Company

We are a leading company in our industry, dedicated to providing excellent service to our key customers. Join our team and contribute to our continued success.