Key Account Manager (m/w/d)
Primary stack
SalesB2B
Job description
About the Position
Key Account Manager (m/w/d)
Join Instafo GmbH as a Key Account Manager to expand strategic enterprise accounts and drive growth with direct impact on company KPIs.
Responsibilities
- Strategically expand a book of business with German enterprise accounts.
- Maintain in-depth knowledge of customer stakeholders, decision structures, and decision-makers up to C-Level.
- Use data-driven scorecards to manage accounts, identifying performance, potential, and blockers.
- Prepare and lead quarterly business reviews.
- Provide valuable market feedback to Sales, Product, and Management teams.
Requirements
- Minimum of 4 years of experience in account management, with at least 2-3 years in enterprise or corporate accounts.
- Proven track record in revenue growth, cross-/upsell, and renewal uplift.
- Proficiency in navigating complex stakeholder structures from HR contacts to C-Level.
- Experience in B2B SaaS, ideally in HR-Tech, ATS, or recruiting tech.
- Proficiency in HubSpot or Salesforce, with a strong grasp of CRM, forecasting, and pipeline hygiene.
- Willingness to travel for on-site meetings, which are seen as a value-add rather than a requirement.
- Native proficiency in German (C2) and advanced proficiency in English (B2+).
We Offer
- Flexible working hours and the freedom to choose your most productive work environment.
- Free choice of operating system (Mac, Windows, Linux).
- 30+ vacation days per year.
- Unconditional employment contract for full-time employees.
- Development budget of €800 per year plus 3 additional vacation days.
- €50 per month tax-free allowance via Belonio.
- Bicycle leasing through JobRad.
- Various team and company events throughout the year.
- Opportunities for occupational pension plans after the trial period.
- Exclusive discounts through Benefits.me.
- Free lunch every Tuesday.
- Free fruits and ice cream.
- Dogs are welcome in the office.
- Free coffee, tea, water, and soft drinks.
- Instaffo Career Framework for professional development.
About the Company
Instafo GmbH is a recruiting platform with a curated talent marketplace. Qualified, change-ready talents and suitable companies find each other directly through AI matching, with initial conversations starting within a few days. Talents pay nothing, companies only upon successful hiring.
Application Process
- First Call with Nick (approx. 20 min): Initial introduction, overview of the role, and mutual questions.
- Case Study: Receive our case study after the first call. Submit your solution the day before the second interview and record a short Loom video (max. 5 min) explaining your thoughts.
- Second Interview with Michaela & Mika (approx. 1 hr): In-depth discussion of your profile and previous positions, behind-the-scenes look at Instaffo, and case study review.
- Trial Day (2.5-3 hrs): Onsite in Heidelberg. Work on a live case, present your solution, and simulate a real customer call. Get to know the team and conclude with a final discussion with Mika & Michaela.
Relevant Skills
- Sales
- Key Account Management
- B2B CRM
- Enterprise Sales
- Stakeholder Management
- Revenue Growth
- Revenue Forecasting
Required Languages
- Deutsch: Native
- Englisch: Advanced
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