Key Account Manager - Poland

About the Position

Key Account Manager - Poland

As a Key Account Manager, you will play a crucial role in the South Region team. Your primary responsibility will be to build and maintain strong relationships between our partners and Glovo. You will drive growth by organizing marketing activities with the most highly regarded restaurants in your cities.

Responsibilities

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication.
• Evaluate, follow up, and build reports of your portfolio and KPIs periodically.
• Draw and execute plans to make your partners grow through Promos and Glovo Ads negotiations.
• Ensure that Glovo has the best content by signing exclusivities with partners.
• Optimize Glovo’s visibility through marketing actions with our partners.
• Improve Glovo’s revenue through commission renegotiation and selling assets.
• Understand, build action plans, and follow up on churned and inactive partners.
• Improve operational efficiency of our partners by ensuring the best service to our customers.
• Actively collaborate with colleagues in a supportive environment that allows you to grow and make a difference.

Requirements

• At least 1 year of experience in high-performance account management or business consultancy role.
• Bachelor’s degree in Business Administration, Marketing, Industrial Engineering, or Public Relations is a plus, preferably with experience in FMCG, food-hospitality, or on-demand delivery industry.
• Comfortable working in a high growth and high-performance start-up with a fast pace.
• Computer literate; good knowledge of Google Docs and MS Office, Excel.
• Native Polish and Advanced English.
• Strong Commercial skills; sales experience is welcome.
• Brilliant Communication and interpersonal skills.
• Project management skills, highly organized, and detail-oriented.
• Problem solver, data-driven with an analytical approach.
• An empathetic, inclusive, and curious attitude.

We Offer

• Top-notch private health insurance
• Monthly Glovo credit
• Discounted gym memberships
• The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year and personal days off
• Enhanced parental leave
• Online therapy and wellbeing benefits

About the Company

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

At Glovo, we thrive on diversity and believe it enhances our teams, products, and culture. We are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations, and all other unique characteristics that make you YOU. We encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!