Key Account Manager- Quality Assurance

About the Position

Key Account Manager - Quality Assurance

Switzerland

Location: Zürich (with travel in German-speaking Switzerland)

Employment: 80-100%

Xebia pushes the boundaries of possibilities! We are not just consultants – we are visionaries who penetrate the world of technology and help our clients drive their digital transformation with passion and ambition. With us, it's about more than just recommendations – we create a unique connection between technology, people, and processes with our innovative solutions. We are a highly motivated team of technology enthusiasts who breathe the world of digitalization every day. Our goal is to make our clients digital pioneers and help them master their biggest challenges.

Your Mission as Key Account Manager

You will take responsibility for a portfolio of existing key accounts while actively driving new business. You will be the link between our clients and the delivery team – and create the conditions for our consultants to develop their potential where it matters.

• You will manage and develop a portfolio of key accounts in various industries such as Manufacturing, Luxury, Banking, Airlines, and Insurance.

• You will be responsible for a revenue target of approximately CHF 6 million and actively drive growth.

• You will fill the pipeline, generate new leads, and continuously create new opportunities for our team.

• You will understand the profiles of our consultants in depth – and bring the right people to the right customers at the right time.

• You will build sustainable relationships with stakeholders at middle management level.

• You will work closely with the lead consultant and the delivery team to ensure a seamless customer experience.

• You will contribute your own ideas for leads and campaigns and actively participate in shaping them.

• You will maintain clean documentation and keep the CRM consistently up to date.

• You will actively explore new industries and markets.

Your Superpower

• You have initial experience in sales and/or account management – ideally in IT consulting or service environment.

• You are familiar with the Software Development Lifecycle (SDLC) and have a high tech affinity and genuine willingness to learn.

• You sell in an advisory and solution-oriented manner – no hard selling, but consultative selling.

• You quickly build trust, maintain relationships long-term, and communicate clearly on an equal footing with executives.

• You are articulate, listen actively, and balance conversations – with natural charisma and authentic demeanor.

• You are motivated, think entrepreneurially, and bring a hands-on mentality.

• Fluency in German and good English are required; additional languages are a plus.

What Makes Us Special

💡 Innovation Potential: At Xebia, the focus is on innovation and pioneering spirit. You can develop your creative ideas and share innovative thoughts.

🌱 Personal Growth: We believe in personal development for outstanding professional experiences. Unleash your potential and grow continuously.

🤝 Community and Networking: Xebia forms a community of technology enthusiasts. Meet professionals from various fields, share knowledge, and shape innovations together.

⚖️ Flexibility: We value work-life balance. Adjust your working hours and find a balance between career and personal life.

🎉 Great Social Events: Ski days, B2run, spontaneous after-work aperos, Christmas and summer parties – we celebrate together.

If you are ready to expand your professional journey, we warmly welcome you at Xebia.

We look forward to meeting you!

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Required Fields:

• First Name
• Last Name
• Preferred First Name
• Email
• Country
• Phone
• Resume (Accepted file types: pdf, doc, docx, txt, rtf)
• Cover Letter (Accepted file types: pdf, doc, docx, txt, rtf)

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