Key Account Manager

About the Position

Join SOMFY and Shape the Future of Energy-Efficient, Smart, and Sustainable Living

At SOMFY, we are committed to transforming how people live, work, and interact with their homes and buildings. As a global leader in automated control systems – specializing in motorized solutions for blinds, shutters, awnings – we develop innovative, sustainable, and energy-efficient technologies that enhance thermal health, visual comfort, and reduce overall energy consumption.

With over 50 years of innovation and a presence in more than 60 countries, SOMFY is a family-owned French company with a long-term vision and deep industrial expertise. In Poland, we operate a strategic manufacturing site in Niepołomice, supporting both local and international markets. Poland is a key country for SOMFY’s growth, innovation, and sustainability leadership.

To further strengthen this strategic segment in Poland, we are looking for an experienced key account professional to join our team as Key Account Manager.

Responsibilities

• Take ownership of the commercial performance of your key account portfolio, including turnover, margin, profitability, volumes, and other agreed KPIs.
• Build a Key Account Plan for assigned accounts, connecting customer priorities with Somfy Group goals, have it validated by management, and use it as the reference for account development and internal reviews.
• Develop and implement long-term partnerships with industrial customers in Poland.
• Enlarge the Partner+ network: identify, qualify, and recruit new partners and position each of them at the level of the program that matches their potential and commitment.
• Identify new business opportunities through market research, networking, and lead generation and develop relationships with new industrial customers.
• Promote upselling and cross-selling of Somfy solutions, initiate collaborative projects with customers, and propose solutions that address their challenges.
• Act as the single point of contact for your accounts and build deep relationships at all organizational levels.
• Lead price negotiations, commercial offers, contracts, and renewals, and prepare customer analyses, budgets, and commercial proposals.
• Steer revenue and margin performance using the Sales Analytics Dashboards, monitor customer profitability, and initiate corrective actions when required.
• Deliver reliable sales forecasts and cooperate with Supply Chain and Customer Service on demand planning.
• Monitor market trends, customer and competitor activity, technology, and regulatory changes and translate insights into commercial actions.
• Coordinate customer business reviews and lead local projects, ensuring clear action plans, follow-up, and progress tracking.
• Use Salesforce CRM, Power BI dashboards, and pricing tools to steer your business, document customer interactions, and report on performance.

Requirements

• Higher education in Business, Sales, Marketing, or Engineering. Additional technical education is an advantage.
• Minimum 5 years of experience in key account management or B2B sales of technical goods, solutions, or components, preferably within the industrial or OEM sector.
• Proven track record in achieving sales targets and in building structured key account plans from scratch and executing them.
• Experience in commercial negotiations and long sales cycles.
• Experience in customer analysis, budget preparation, and management of a portfolio of key accounts.
• Business and customer acumen, with the ability to understand the customer’s business model and market dynamics and their impact on our joint business.
• Critical and strategic thinking, with the ability to connect customer priorities with our own business goals.
• Financial literacy and a data-driven approach to decision-making, based on revenue, margin, and performance KPIs.
• Consultative selling skills, with the ability to explore customer challenges through open dialogue and propose the right solutions.
• Strong communication skills: you communicate with clarity and confidence, adapt your message to your audience, and keep composure under pressure.
• Multi-level stakeholder management, cross-functional collaboration, and project management skills.
• Analytical skills and digital literacy, including CRM (Salesforce or similar), Power BI, Excel, and PowerPoint.
• Learning agility, adaptability, and a solution-oriented, results-driven approach.
• Experience in a matrix and international organization would be an advantage.
• Native proficiency in Polish and advanced command of English.
• Preferred location: Central Poland. Category B driving license and readiness to travel regularly to customers and industry events.

We Offer

• Competitive salary tailored to your experience, along with a performance-based bonus.
• Company car.
• Private medical care, meal cards, and a comprehensive benefits package supporting your well-being.
• “Day for You” - an additional day off dedicated to preventive health check-ups.
• Employee Assistance Program (EAP) offering fully confidential psychological, legal, financial, and well-being support for you and your family.
• Attractive discounts on SOMFY products so you can experience smart living solutions yourself.
• Opportunities for continuous learning, development, and future career growth.
• A highly collaborative international environment where your ideas, initiative, and impact truly matter.
• The chance to shape and transform a key capability area within the organization and leave a visible footprint on the business.

About the Company

Join SOMFY and Shape the Future of Energy-Efficient, Smart, and Sustainable Living

At SOMFY, we are committed to transforming how people live, work, and interact with their homes and buildings. As a global leader in automated control systems – specializing in motorized solutions for blinds, shutters, awnings – we develop innovative, sustainable, and energy-efficient technologies that enhance thermal health, visual comfort, and reduce overall energy consumption.

With over 50 years of innovation and a presence in more than 60 countries, SOMFY is a family-owned French company with a long-term vision and deep industrial expertise. In Poland, we operate a strategic manufacturing site in Niepołomice, supporting both local and international markets. Poland is a key country for SOMFY’s growth, innovation, and sustainability leadership.