Klientų aptarnavimo ir remonto koordinatorius (-ė) Vilniuje!

About the Position

Laikas pokyčiams?👉 Klientų aptarnavimo ir remonto koordinatorius (-ė) Vilniuje!

We are looking for a Customer Service and Repair Coordinator in Vilnius to join our team and manage client interactions and repairs.

Contact Information:

• Phone: +370 520 300 70
• Email: [email protected]

Responsibilities

• Communication with clients via phone, email, and CRM system for issue registration.
• Communication with manufacturers via email and other platforms.
• Receiving devices in the store, identifying issues, and sending them to the manufacturer.
• Managing the supply of spare parts.
• Administering and developing the help.one system.
• Other administrative tasks.

Work Schedule: Monday to Friday, 09:00 – 18:00, weekends off!

Work Location: Vilnius.

Requirements

• Fluency in English (written and spoken).
• Politeness and good communication skills.
• Ability to handle challenges, organizational skills, and effective time management.
• Experience in a similar role or with technical equipment repair.
• Ability to read technical documentation.
• Russian language skills – an advantage.
• Technical education – an advantage.

We Offer

• Salary: 1270 – 1428 Eur Neto.
• Additional health insurance.
• A dynamic job requiring high personal responsibility.
• Opportunities to implement your ideas and contribute to the company's strategic development.
• Opportunities for professional development and additional training provided and paid by the company.
• Support from a friendly and highly competent team.

About the Company

For more information, contact:

• Phone: +370 520 300 70
• Email: [email protected]

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Apply for This Position

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Recruitment Process

To apply for the job position, you only need to fill out the form for the desired position or the general job inquiry form. Your desire to work is the most important thing to us, so a CV is not required.

Initial Contact

Our recruitment specialists will contact you within one working day. During the initial call, we will delve into your needs and opportunities to work and agree on a time for the job interview.

Job Interview

A remote job interview will be organized at your convenience, during which we will present the nature of the work in more detail and answer all your relevant questions.

Contract Signing

Once you decide to work with "HEADEX Group," we will invite you to sign the employment contract either in person or remotely. Remember – our recruitment services are free of charge.

Starting at a New Job

Welcome! You have successfully started a new job. Employee experience is important to us, so for your convenience, the company has implemented an employee self-service system and operates a Help Line.