Knowledge Management Manager

About the Position

Knowledge Management Manager

Senior Level | Full-time

Oferta No. R00366122 | Buenos Aires

Postulate ahora

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Responsibilities

• Partner with Marketing and Operations teams to ensure the martech toolset architecture delivers the dataset required for marketing plan and performance-based reporting & insights.
• Ensure the UX and data architecture for M+C MarTech tools support simple, intuitive data entry.
• Develop materials and train marketers and data & analytics team members to ensure clean data entry for accurate reporting.
• Ensure that marketing and data tool owners collaborate to review to ensure data integrity for any proposed changes to the MarTech fields, field values & architecture.
• Play a critical role in ensuring data quality and integrity by proactively identifying technical data and governance issues and collaborating with appropriate teams to resolve.
• Adhere to and evangelize data privacy and security compliance policies and procedures including participating in global legal reviews of our digital analytics platforms when required.

Requirements

• Core Skills:

  • Digital library sciences expertise required: understanding and experience in data classification, structure, nomenclature, governance and change management.
  • Expertise in Master Data Management including data governance, taxonomy and data entry best practices.
  • Experience working with digital data entry and analytics tools including SharePoint, Salesforce (MMS), Minitab, Adobe Analytics, Sprinklr (Preferred).
  • Experience in managing large scale migrations ensuring continuity of critical data & analytics reporting.
  • Experience with tool integrations and ensuring that key downstream tool owners across Accenture collaborate in a timely manner to ensure data integrity for any proposed changes to M+C Plan fields, field values & architecture.
  • Demonstrable skills in understanding key marketing analytics business questions and using that understanding to partner with global BI and Data Management teams on processes and architectures that support analytics needs.
  • High level of computer literacy, proficiency in MS Office - PowerPoint, Word, and Excel.
  • Data Integrity-based skill sets: data validation, notification, and cleansing.
  • SQL (Preferred).
  • English language proficiency.

• Other Requirements:

  • Excellent communication, presentation, and critical thinking skills.
  • Proven ability to successfully collaborate within and across a variety of teams.
  • Rigorously detail-oriented with commitment to accuracy and track record of project management success.
  • Ability to influence leadership and stakeholders through relationship-building, executive-level presence and subject matter expertise.
  • Ability to prioritize projects with a focus on impact.
  • Ability to operate with a high level of energy, commitment and enthusiasm to take on a complex, challenging role in a dynamic, fast-paced organization.

We Offer

• Competitive salary
• Opportunity to work in a dynamic, fast-paced organization
• Professional development opportunities
• Inclusive and diverse workplace

About the Company

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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Accenture está comprometido con brindar oportunidades laborales a veteranos, incluyendo a hombres y mujeres que han prestado servicio.

Para más información sobre cómo procesamos tus datos durante el proceso de reclutamiento y contratación, por favor consultá la Declaración de Reclutamiento y Contratación de Accenture.