Kundendienstberater (m/w/d) - Teilzeit 20h
Job description
About the Position
Kundendienstberater (m/w/d) - Teilzeit 20h
BestDrive Austria, a subsidiary of Continental AG, is seeking a part-time customer service advisor to join our team. As a leading provider of tire and auto services in Austria, we pride ourselves on delivering top-notch quality. Join us and become part of our successful team!
Responsibilities
- Kompetente und serviceorientierte Kundenberatung: Provide expert and service-oriented customer consultation.
- Aktiver Verkauf unserer Dienstleistungen und Produkte: Actively sell our services and products.
- Angebots- und Auftragsabwicklung inklusive Terminkoordination: Handle quotations and orders, including appointment coordination.
- Übernahme sowie Verbuchung der Ware: Receive and record goods.
- Eigenverantwortliche Reklamationsbearbeitung: Independently handle customer complaints.
Requirements
- Abgeschlossene kaufmännische oder technische Ausbildung in der KFZ-Branche: Completed commercial or technical training in the automotive sector.
- Erfahrung in der Serviceberatung erforderlich: Experience in service consultation is required.
- Sicheres Auftreten sowie starke Kunden- und Verkaufsorientierung: Confident demeanor and strong customer and sales orientation.
- Technisches Verständnis und gute EDV-Kenntnisse: Technical understanding and good IT skills.
- Selbständige, eigenverantwortliche Arbeitsweise: Independent and responsible work approach.
We Offer
- An extensive and exciting role in a dynamic and results-oriented work environment with high levels of responsibility.
- A secure position in an international company.
- Attractive training and development opportunities.
- Special conditions for employees.
- A competitive gross monthly salary based on the collective bargaining agreement for the retail trade, with the possibility of exceeding it based on qualifications and experience.
About the Company
BestDrive Austria is a subsidiary of Continental AG and operates over 55 workshops across Austria under the name BestDrive by Continental. We are not only the largest tire retailer in Austria but also a leading provider of auto services for private and corporate customers. Whether it's tire or auto services, we stand for first-class quality. Join our success team now!
Job Location
Austria
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