Onboarding Specialist

About the Position

Onboarding Specialist

PayDo, a leading Electronic Money Institution (EMI) authorized by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 140+ countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, mass payment options, acquiring, open banking, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for modern online businesses.

We are looking for an Onboarding Specialist to join our Onboarding team in a fast-growing fintech environment.

You will be responsible for conducting business verification (KYB), assessing client risk, and ensuring compliance with internal policies and regulatory requirements.

The role involves working with a wide range of industries, including digital industries, iGaming, and crypto, requiring strong analytical thinking.

Responsibilities

• Perform KYB verification of business clients (documents, structure, activity)
• Conduct risk assessment
• Analyze client websites, business models, and transaction logic
• Identify red flags and inconsistencies in client information
• Request and review additional documentation where needed
• Make approval / rejection / escalation decisions with clear justification
• Work closely with Sales, KAM, Compliance, and Transaction Monitoring teams
• Contribute to process improvements and onboarding optimization
• Maintain accurate records in internal systems (Jira, CRM, verification tools)

Requirements

• 1.5+ years of experience in KYB / Business Verification / CDD/ Acquiring
• Experience in fintech, EMI, PSP, banking, or similar
• Strong understanding of:
  • Corporate structures (UBOs, shareholders, directors)
  • Risk-based approach (not checklist-based verification)
  • AML / CTF fundamentals
• Experience working with screening tools (e.g. SumSub, ComplyAdvantage or similar)
• Ability to analyze websites and identify inconsistencies or red flags
• Experience working with high-risk industries is a strong advantage
• Good level of English (B2+)
• Ability to work with high volumes while maintaining quality

Nice to Have

• Experience with crypto / VASP clients
• Experience with acquiring / merchant onboarding
• Understanding of iGaming / digital goods / high-risk industries
• Experience with regulatory frameworks (FCA, EU AML directives, MiCA awareness)
• Experience in process optimization or tools integration support

We Offer

• Annual Learning & Development Budget – invest in your growth with dedicated funds for courses, training, and certifications.
• Transparent career growth – with opportunities to achieve Lead roles within 1 year, Head roles in 2 years, and even C-level within 4 years, based on exceptional performance.
• Clear bonus structure.

Become part of a global team redefining FinTech. Your expertise, passion and ideas will shape the future of payments with PayDo!

About the Company

PayDo operates in 140+ countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, mass payment options, acquiring, open banking, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for modern online businesses.