About the Position

Job Title: KYC Funds BA

India - Mumbai

About Us

"Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across the globe, we support 100+ clients across banking, financial, and Energy sectors. We are recognized for our deep transformation execution and delivery.

Why Join Capco?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers, and other key players in the industry. The projects that will transform the financial services industry.

Make an Impact

Innovative thinking, delivery excellence, and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

Role Description

The Client Experience Programme is a multi-year strategic transformation initiative focused on enhancing client onboarding, improving operational efficiency, and delivering best-in-class service across Nomura's wholesale banking operations. The Funds Project specifically addresses the end-to-end client lifecycle for fund clients, including onboarding workflows, KYC/AML processes, entity data management, and post-onboarding servicing. The Business Analyst will play a critical role in the Funds Project, working within the Client Experience Programme to define, document, and deliver business requirements and solutions that transform how Nomura onboards and services fund clients globally. The successful candidate will bridge business stakeholders, operations teams, and technology partners to translate strategic objectives into actionable requirements and ensure delivery of high-quality solutions that meet business outcomes.

Responsibilities

Requirements Definition & Documentation

Define and document comprehensive business requirements for fund client onboarding and servicing solutions
Create detailed functional specifications, user stories, and acceptance criteria
Develop process flows, data mapping documentation, and control frameworks
Maintain requirements traceability matrices and change logs
Secure stakeholder approval for all business requirement documentation

Analysis & Solution Design

Lead current state analysis of fund onboarding processes across regions
Identify pain points, inefficiencies, and opportunities for automation
Design target state solutions that improve client experience and operational efficiency
Map data flows, controls, and exception management workflows

Stakeholder Management

Collaborate with Global Operations, Credit, Legal, Compliance, Sales, and Technology teams
Facilitate workshops and requirements gathering sessions with business stakeholders
Manage relationships across multiple regions and functional areas
Present findings, recommendations, and progress updates to management
Act as liaison between business users and technical delivery teams

Testing & Implementation Support

Support test management and coordinate testing activities (UAT, SIT, regression)
Develop test scenarios and validate that solutions meet business requirements
Support implementation planning and change management activities
Provide training and documentation for end users
Support post-implementation reviews and benefits realization

Programme Delivery

Contribute to the overall Client Experience Programme delivery
Manage dependencies and interfaces with other programme workstreams
Support governance forums with status reporting and risk/issue management
Ensure alignment with programme timelines, scope, and quality standards

Requirements

Essential Experience

5+ years of Business Analysis experience in financial services, preferably within wholesale banking or asset servicing
Preferably 3+ years of direct experience with Fund client onboarding and lifecycle maintenance
Experience working on large-scale, complex transformation projects
Proven track record of defining and documenting business requirements and solutions

Domain Knowledge

Strong understanding of fund lifecycle operations and workflows
Knowledge of regulatory requirements affecting fund onboarding

Technical Skills

Proficiency in business analysis tools and techniques (process modeling, data flow diagrams, use cases)
Experience with process modeling tools (Visio, draw.io)
Strong documentation skills using MS Office Suite (Word, Excel, PowerPoint)
Experience with SDLC and knowledge management tools (Jira, Confluence)

Analytical & Problem-Solving Skills

Strong analytical thinking and attention to detail
Ability to break down complex problems into manageable components
Data-driven approach to decision making
Root cause analysis and issue resolution capabilities
Ability to identify process improvement opportunities

Communication & Interpersonal Skills

Excellent written and verbal communication skills
Ability to communicate complex concepts to both technical and non-technical audiences
Strong presentation and facilitation skills
Ability to influence and negotiate with stakeholders at all levels
Cross-cultural communication skills for global team collaboration

Personal Attributes

Self-motivated with ability to work independently
Strong organizational skills and ability to manage multiple priorities
Proactive and solutions-oriented mindset
Adaptable to changing requirements and priorities
Team player with collaborative approach

We Offer

Opportunity to work on engaging projects with leading financial institutions
Career advancement opportunities with no forced hierarchy
Diverse and inclusive work environment
Competitive compensation package

About the Company

Capco is a global technology and management consulting firm, recognized for its deep transformation execution and delivery. With a presence across 32 cities globally, we support 100+ clients across banking, financial, and energy sectors. We are committed to fostering a culture of diversity, inclusivity, and creativity.

KYC Funds BA

Job description