L1 Production Support Engineer
Primary stack
Nice to have's
Job description
About the Position
We are seeking a skilled L1 Production Support Engineer to join our technical support team in Hyderabad, India, specializing in banking applications and data technologies.
Responsibilities
- Resolve production incidents in a smooth and timely manner with minimal impact to business.
- Put in controls and checks in place to monitor and smooth the functioning of production systems.
- Investigate and understand the cause of defects raised.
- Build and maintain strong stakeholder relationships across all groups within the Bank.
- Member of the development/implementation team working on assigned tasks, projects, and IT initiatives.
- Interact with members and other functional teams, including members of the offshore team.
- Work with team members participating in shadowing and training activities.
- Adhere to information controls and security frameworks/procedures, including the change and incident management process.
- Provide general administrative support to the team, including meetings, knowledge transfer, and activity reporting.
- Work in extended hours (shifts & weekends) on a need basis.
- Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
- Day-to-day delivery and support of key treasury systems/initiatives.
- Work efficiently and prioritize system enhancement/upgrades.
Requirements
-
Must have
- Overall 1 to 3 years of experience in Banking application L1 production support.
- First-hand experience with SQL, Linux, and Cloudera Data Platform.
- Working knowledge in Data technologies like SQL, Hadoop, Apache Spark, and Apache Hive.
- Working knowledge in Monitoring tools like ELK and Grafana.
- Superior technical, analytical, and communication capabilities.
- Current on new technology, standards, protocols, and tools in areas relevant to the rapidly changing digital environment.
- Well-versed in digital technologies, automation, environment support, and key technology/vendor solutions.
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Nice to have
- AWS S3, MariaDB, Airflow, TWS scheduler, OCP, and Kubernetes.
We Offer
- Competitive salary
- Opportunity to work in a dynamic and challenging environment
- Professional growth and development opportunities
About the Company
DXC Luxoft is a leading global provider of technology, consulting, and outsourcing services. We are committed to delivering innovative solutions to our clients and creating a positive impact in the industry.
Application
To apply for this position, please submit your resume and relevant documents through our online application portal.
Note: Our system automatically converts each CV into our standardized format, enabling our HR teams to process applications more efficiently.
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A provider of software development services and innovative IT solutions with a worldwide customer base consisting mainly of large multinational corporations.