Laboratory Quality Assurance Coordinator

About the Position

Laboratory Quality Assurance Coordinator

Full-time

The African Medical Centre of Excellence (AMCE) in partnership with King's College Hospital London (KCH) is seeking a talented individual to fill the role of Laboratory Quality Assurance Coordinator.

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About the Company

The African Medical Centre of Excellence, Abuja (AMCE Abuja), a multi-specialty medical institution developed by Afreximbank in partnership with King's College Hospital London (KCH), aims to revolutionize healthcare in Africa. Established to address critical gaps, the AMCE Abuja is committed to providing world-class care through innovative research, development, and education. The partnership with King's College Hospital ensures global expertise, world-class clinical training, research, and professional development. The Centre will offer comprehensive services in oncology, haematology, cardiovascular care, and general healthcare across the continent, with plans for expansion.

Set to commence operations in early 2025, this flagship facility in Abuja is a key part of Afreximbank’s network of healthcare facilities, actively countering brain drain, reducing medical tourism by offering advanced procedures such as stem cell transplantation and state-of-the-art treatments for various diseases, and fostering employment opportunities. The vision for the AMCE initiative is to shape a healthier and more educated future for Africa.

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Responsibilities

Quality System Development and Implementation:

• Develop, implement, and maintain a comprehensive QMS that aligns with relevant regulatory standards (e.g., ISO 15189, CLIA).
• Develop, review, and update Standard Operating Procedures (SOPs) for all laboratory activities, ensuring clarity, consistency, and compliance.
• Conduct risk assessments to identify and mitigate potential quality and safety risks within the laboratory.
• Drive continuous improvement initiatives to enhance the effectiveness of the QMS.

Quality Control and Assurance:

• Oversee and participate in proficiency testing programs and evaluate performance.
• Conduct internal audits to assess compliance with QMS requirements and identify areas for improvement.
• Investigate and implement corrective and preventive actions for identified deficiencies.
• Analyze quality data to identify trends, identify areas for improvement, and generate reports for management.

Regulatory Compliance:

• Ensure compliance with all relevant regulatory requirements, including CLIA regulations, CAP accreditation standards, and other applicable regulations.
• Prepare for and participate in external audits conducted by regulatory agencies.
• Maintain accurate and up-to-date records of all quality and compliance activities.

Staff Training and Development:

• Develop and deliver training programs for laboratory staff on QMS requirements, SOPs, and quality control procedures.
• Assess the competency of laboratory staff through skills assessments, performance evaluations, and proficiency testing.
• Encourage and support staff professional development through continuing education and training opportunities.

Equipment Calibration and Maintenance:

• Oversee the calibration and maintenance of laboratory equipment to ensure accuracy and reliability.
• Participate in the validation and verification of new equipment and methodologies.
• Implement a preventative maintenance program for laboratory equipment.

Customer Service and Communication:

• Communicate effectively with clients, including physicians, nurses, and other healthcare providers, regarding laboratory services and quality issues.
• Monitor and address customer complaints and inquiries related to laboratory services.

Stakeholder Management:

• Collaborate with other departments within the organization to ensure effective communication and coordination.
• Maintain effective communication with regulatory agencies.
• Participate in professional organizations and conferences to stay abreast of industry best practices and regulatory changes.

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Requirements

Educational Requirements:

• Bachelor’s degree in Medical Laboratory Science (MLS), Clinical Laboratory Science, or a related field.

Experience Requirements:

• 5 years’ proven experience in a clinical laboratory setting, with at least 3 years in a quality assurance or supervisory role.

Knowledge Requirements:

• In-depth knowledge of laboratory operations, including testing procedures, equipment maintenance, and quality control.
• Comprehensive understanding of relevant regulations and accreditation standards.
• In-depth knowledge of quality management systems, including ISO 15189 and other relevant standards.
• Basic understanding of statistical principles and their application to quality control and data analysis.
• Knowledge of risk management principles and methodologies.

Skill Requirements:

• Leadership Skills
• Organizational Skills
• Time Management Skills
• Communication Skills
• Interpersonal Skills
• Technical Skills
• Problem-Solving Skills
• Attention to Detail

Personal Abilities:

• Professional attitude towards work.
• Shares the AMCE’s vision.
• Proactive and organized.
• Has personal and professional credibility and commands the respect of colleagues and peers.
• Supportive and approachable and capable of inspiring confidence in staff members.
• Ability to adapt accordingly.
• High levels of honesty and integrity.

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We Offer

• Equal Opportunity: AMCE Abuja aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race, and other protected characteristics.
• Professional Growth: Opportunities for continuing education and training.
• Collaborative Environment: Work with a team committed to revolutionizing healthcare in Africa.

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How to Apply

Interested candidates are encouraged to apply and join our mission to shape a healthier and more educated future for Africa.

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