Lead Account Director
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Nice to have's
Job description
About the Position
Lead Account Director
Chicago, Illinois, United States
We're looking for an experienced Lead Account Director who thrives in a fast-moving agency environment.
You'll serve as the primary strategic partner to key clients while leading delivery across multiple accounts, ensuring projects are properly scoped, executed efficiently, and delivered to the highest standards. This role combines client leadership, delivery management, operational excellence, and commercial growth.
Responsibilities
- Own executive-level client relationships and serve as the primary strategic advisor.
- Lead delivery across multiple retainer accounts from planning through execution.
- Coordinate multidisciplinary teams across Digital Marketing, SEO, Paid Media, Web Development, Design, Email & CRM.
- Manage project scope, priorities, timelines, budgets, and resource allocation.
- Improve internal processes and operational workflows.
- Ensure consistent quality across all client deliverables.
- Identify account growth opportunities and contribute to client retention.
- Partner directly with agency leadership to scale operations.
Requirements
- At least 5–10+ years in a digital marketing, advertising, or creative agency.
- Proven experience managing enterprise or mid-market client accounts.
- Experience leading cross-functional digital teams.
- Strong project and delivery management skills.
- Excellent stakeholder management and executive communication.
- Comfortable discussing SEO, Paid Media, Content Marketing, Web Development, Email Marketing, and Analytics.
- Experience with Asana, ClickUp, Monday.com, Jira, or similar PM platforms.
- Ability to work during US Central Time business hours.
We Offer
- Competitive salary
- Opportunity to work in a dynamic and fast-paced agency environment
- Professional growth and development opportunities
About the Company
[Company description if present]
© Content.co. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Content.cois a next-generation platform for brands such as Expedia, Stripe, and Unilever to work with top creative and digital freelancers. Our talent network has a track record of providing businesses with innovative industry-first solutions to address their diverse needs. Our investors include US-based Plug & Play Tech Center and Singapore Press Holdings.