Lead Account Manager

About the Position

The DataRobot Sales team has a powerful impact on the company’s bottom line - and not just on our own company. The Revenue team also impacts our clients who see extraordinary ROI from our products. Our people sell an industry-defining solution that has the power to change outcomes for organizations all over the globe. And they're backed by a passionate team of top engineering and support professionals who help close complex deals. We provide valuable insights to inform strategic decision-making and drive revenue growth.

We are seeking a Lead Account Manager to expand and retain relationships with non-strategic customers, driving application growth and revenue.

Responsibilities

• Expansion & Retention Ownership: Drive in-period renewals and identify upsell opportunities by aligning the DataRobot GenAI platform and applications to evolving customer needs and business priorities.
• Account Planning & Coverage: Maintain and execute structured account plans to identify growth areas, map key stakeholders, and expand into new functional buying centers.
• Forecasting & Pipeline Management: Own pipeline development and forecast accuracy for all existing-account opportunities; ensure CRM hygiene and visibility across sales leadership.
• Application Growth Execution: Partner with Technical Success Managers to monitor usage trends and re-engage underutilized accounts with targeted messaging and new application capabilities.
• Stakeholder Engagement: Deepen relationships with Director+ and technical stakeholders across lines of business to broaden account coverage and elevate DataRobot’s strategic relevance.
• Post-Sale Handoff & Continuity: Serve as the single commercial point of contact following initial purchase from the Account Executive; ensure a smooth transition and maintain momentum across the customer lifecycle.

Requirements

• Demonstrated success renewing and growing recurring revenue across multi-year, subscription-based contracts.
• Proven ability to engage business and technical stakeholders to uncover new use cases and expand account footprint.
• Strong collaboration skills and experience working cross-functionally with technical and customer success teams.
• Ability to navigate complex customer environments, manage multiple stakeholders, and serve as a trusted commercial lead.

We Offer

• Competitive pay and benefits with employees’ well-being at the core.
• Benefits may include Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP), and more!

About the Company

DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business - today and in the future.

DataRobot Operating Principles:

• Wow Our Customers
• Set High Standards
• Be Better Than Yesterday
• Be Rigorous
• Assume Positive Intent
• Have the Tough Conversations
• Be Better Together
• Debate, Decide, Commit
• Deliver Results
• Overcommunicate

Equal Employment Opportunity

At DataRobot, we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box. We’d love to have a conversation with you and see if you might be a great fit.

DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.

Use of Artificial Intelligence in Our Hiring Process

DataRobot uses approved AI-powered tools to support the hiring process in selected regions. These tools may assist in writing job descriptions, reviewing applications, assessing qualifications, and evaluating candidate materials. All decisions regarding applications are made by members of the DataRobot team.

All applicant data submitted is handled in accordance with our Applicant Privacy Policy.

Locations

• Massachusetts, US - Remote
• Remote US

Apply Now

Apply now