Job Description, Responsibilities & Requirements
About the Position
Lead Account Manager - XL
Location: Bucharest, Romania
Type: Full-time
Who We Are
Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Responsibilities
- Strategic Portfolio Leadership: Own the end-to-end relationship with top-tier national and international chains, acting as a high-level business consultant.
- Advanced Analytics & Forensic Reporting: Evaluate menu performance (AOV, Conversion, Cross-selling) to build sophisticated action plans that hit both partner goals and company OKRs.
- Commercial Engineering: Draw and execute aggressive growth plans. Use promo negotiations and marketing activations as surgical instruments to fix performance leaks.
- Revenue & Content Optimization: Drive platform profitability through high-stakes negotiations and asset selling.
- Operational Excellence: Consult with partners to streamline their internal operations, ensuring high demand translates into high-quality service for the end customer.
- Churn Mitigation: Proactively identify "at-risk" partners through data signals and deploy recovery plans before they become inactive.
Requirements
- Experience: 5+ years of high-performance experience in Senior Account Management, Strategic Consulting, or Category Management (ideally within FMCG, Food-Hospitality, or On-Demand Delivery).
- Consultant Mindset: Proven track record of using data-driven logic to persuade C-suite stakeholders.
- Numerical Fluency: A "Data-Native" individual who uses Excel/Google Sheets to build the business case for every decision.
- Unstoppable Curiosity: The person who asks "Why?" five times to understand underlying consumer behavior.
- Agility: Thrives in high-growth, high-pressure environments.
- Communication: Native-level Romanian and professional fluency in English.
- Education: A Bachelor’s degree in Business, Marketing, or Industrial Engineering is preferred.
We Offer
- 🌟 An enticing equity plan that lets you own a piece of the action.
- 💪 Top-notch private health insurance.
- 🍔 Monthly Glovo credit.
- 🏖️ Extra time off, work from home two days a week, and work from anywhere for up to three weeks a year.
- 👪 Enhanced parental leave.
- 🧠 Online therapy and wellbeing benefits.
About the Company
At Glovo, we thrive on diversity and believe it enhances our teams, products, and culture. We are committed to providing equal opportunities to talent from all backgrounds. We encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram, check out our Linkedin, and visit our website!