Lead Business Analyst

About the Position

Lead Business Analyst

As a Lead Business Analyst and Product Discovery Lead at bluesign, a part of SGS, you will be instrumental in transforming complex business needs into clear, valuable, and testable product work. You will lead discovery, challenge assumptions, align stakeholders, and help autonomous squads understand the outcomes they must deliver.

Responsibilities

• Lead product discovery and business analysis for complex digital products, workflows, and transformation initiatives.
• Plan and facilitate interviews, workshops, and collaborative discovery sessions with business, customer, and technology stakeholders.
• Elicit, analyze, and challenge requirements, assumptions, constraints, risks, and dependencies before work enters delivery.
• Translate business outcomes into clear epics, features, user stories, process models, business rules, and testable acceptance criteria.
• Brief squads, prepare work for sprint planning, and support refinement, estimation, and prioritization.
• Partner with Squad Leads and Quality Assurance to ensure acceptance criteria are understood, measurable, and covered by an appropriate validation approach.
• Take responsibility for testing readiness and coordinate with the Quality Assurance Lead to define test scenarios, support execution, review results, and ensure identified defects are addressed.
• Validate delivered outcomes with stakeholders and feed findings, defects, and recurring operational issues back into the product backlog.
• Map current and future-state processes and identify opportunities for simplification, automation, responsible AI use, and data-driven decisions.
• Establish reusable templates, quality standards, and working practices for business analysis and product discovery.

Requirements

• 6+ years of business analysis, product discovery, or digital product delivery experience.
• Demonstrated experience leading analysis for complex software products, platforms, or transformation programs.
• Strong facilitation, requirements elicitation, stakeholder management, and conflict-resolution skills.
• Proven ability to write high-quality user stories, acceptance criteria, business rules, workflows, and supporting documentation.
• Experience modeling IT systems, system interactions, and behaviors to clarify requirements and support solution design.
• Experience using AI-assisted tools to draft, refine, and validate requirements, user stories, and acceptance criteria while applying appropriate human review and governance.
• Hands-on experience using Jira and Confluence to manage requirements, backlogs, traceability, and delivery documentation.
• Experience applying Agile methodologies while balancing iterative delivery with appropriate project management discipline and governance frameworks, working closely with developers, Quality Assurance, and product or program leaders.
• Strong analytical ability and confidence challenging assumptions while maintaining constructive stakeholder relationships.
• Ability to connect strategic objectives with measurable product outcomes and delivery-ready work.
• Professional fluency in English and confidence working with internationally distributed colleagues.

Nice to Have

• Experience acting as a lead, mentor, or practice owner for Business Analysts.
• Experience with B2B SaaS, sustainability, manufacturing, supply chains, chemical data, assessment, or compliance products.
• Experience with process modeling, service design, data analysis, and product management techniques.
• Familiarity with Scrum, Kanban, OKRs, and modern product operating models.
• Experience identifying practical automation and AI-assisted opportunities while respecting governance and risk controls.

We Offer

• Join a globally recognized, stable organization with a clear sustainability mission.
• Work on digital products used across international supply chains and regulatory contexts.
• Collaborate in a multinational, distributed technology organization.
• Access continuous learning and professional development opportunities.
• Contribute to an open, supportive culture built on teamwork, trust, and accountability.

About the Company

SGS is the world’s leading Testing, Inspection, and Certification company. Through a global network of laboratories and business facilities, SGS helps organizations achieve high standards of quality, compliance, and sustainability. bluesign is part of the SGS portfolio of trusted specialized brands.

At bluesign, technology supports a mission to make global value chains safer and more sustainable. Our Product & Engineering organization builds and evolves digital products for assessment, chemical intelligence, compliance, standards, and business-to-business connectivity.