Lead Business Analyst - Conga CPQ

About the Position

Lead Business Analyst - Conga CPQ

We're looking for a seasoned Lead Business Analyst who brings deep knowledge of Conga CPQ, OTC/O2C, or SAP SD/MM business processes to help us deliver comprehensive business process solutions by working closely with stakeholders, architects, and development teams.

Responsibilities

• Partner closely with Business, IT Business Partners, and Business Process Experts/Owners to gather and document business requirements
• Build high-level solution concepts and wireframes while partnering with the business to clear up ambiguity
• Draft detailed Functional Specifications for the Dev team and polish user stories with acceptance criteria tracked in the DevOps tool
• Map out current and future state processes alongside Architects and Tech Leads
• Maintain the product backlog and continuously validate deliverables against requirements
• Establish and maintain strong, productive relationships with key business stakeholders
• Adapt flexibly as business needs and priorities shift
• Provide training to key users and ensure training and support materials remain accessible
• Develop test cases, assess test case coverage, and assist the business throughout UAT
• Spot opportunities to improve processes and support ongoing optimization initiatives

Requirements

• 10-15 years working as an IT Business Analyst
• Familiarity with Conga Q2C (CPQ), OTC (O2C), or SAP SD/MM business processes
• Strong background in requirements gathering, stakeholder management, and business process mapping
• Skilled in writing Functional Specifications, user stories, and acceptance criteria
• Solid grasp of how IT solutions enable end-to-end business processes
• Experience with Scrum, Agile, and Azure DevOps tools
• Excellent soft skills and communication capabilities

Skills

• Business Analysis
• Agile
• Business Requirements Definition and Documentation
• FRD Creation
• User stories
• Stakeholder Management
• Requirements Analysis
• Conga CPQ
• OTC processing
• SAP-SD: Master Data

We Offer

• Opportunity to work on technical challenges that may impact across geographies
• Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
• Opportunity to share your ideas on international platforms
• Sponsored Tech Talks & Hackathons
• Unlimited access to LinkedIn learning solutions
• Possibility to relocate to any EPAM office for short and long-term projects
• Focused individual development
• Benefit package:
  • Health benefits
  • Retirement benefits
  • Paid time off
  • Flexible benefits
• Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

About the Company

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