About the Position

Lead Business Analyst - EV

We are seeking a Lead Business Analyst - EV to convert EV charging business needs into product requirements. Join our team in India.

Responsibilities

Convert customer, commercial, operational, and technical inputs into thorough requirements artifacts, including user stories, acceptance criteria, process flows, edge cases, dependencies, and non-functional requirements
Confirm requirements and solution directions with users, customers, operations teams, and engineering via interviews, workshops, prototypes, pilots, and feedback loops
Champion user-focused, data-driven product capabilities from concept through implementation
Identify customer needs through persona-driven research and product feedback, and help map the end-to-end customer journey
Deliver features that work across diverse technical environments using Agile/SCRUM, balancing tradeoffs across scope, resources, timeline, and customer benefit
Execute beta and pilot programs for early-stage products
Coordinate product launches by partnering with cross-functional teams
Maintain knowledge-sharing assets and documentation such as user guides, FAQs, and training videos

Extensive IT experience with 10-14 years overall, including 7-9 years as a product manager or business analyst in a technology environment
Hands-on experience with electric vehicle charging software offerings and EVs
Proven delivery experience with complex products, preferably SaaS products, including building self-service applications
Demonstrated ability to manage dependencies and earn alignment, agreement, and trust from stakeholders to deliver successful products
Strong collaboration background with software engineering and development teams
Practical skills in Business Analysis, Requirement Gathering, BRD, FRD, and Stakeholder Management
Working knowledge of Agile methodology, API Integration, and SQL
Tool proficiency with Rally, JIRA, and Confluence
Outstanding organizational ability, strong attention to detail, critical thinking, and comfort managing multiple competing priorities
Bachelor's Degree

Opportunity to work on technical challenges that may impact across geographies
Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
Opportunity to share your ideas on international platforms
Sponsored Tech Talks & Hackathons
Unlimited access to LinkedIn learning solutions
Possibility to relocate to any EPAM office for short and long-term projects
Focused individual development
Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible benefits
Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)