Lead Business Analyst

About the Position

We are seeking a Lead Business Analyst to drive end-to-end requirements and stakeholder alignment for a software delivery team in Mexico, Colombia, and Brazil. You will connect business needs to technical execution, support delivery tracking and UAT, and ensure high-quality outcomes across the lifecycle.

Responsibilities

• Lead requirements elicitation to capture business and functional needs across stakeholders
• Define success criteria and acceptance criteria to ensure measurable outcomes
• Translate business needs into clear, testable requirements for technical teams
• Maintain requirements traceability to confirm coverage across design, development, testing, and deployment
• Coordinate stakeholder communication to align priorities, clarify scope, and manage expectations
• Track delivery progress, KPIs, risks, dependencies, and action items and report status in business-focused terms
• Plan and coordinate UAT by defining scenarios, facilitating sessions, documenting results, and securing sign-off
• Support post-deployment validation to confirm outcomes and address gaps
• Document current and future workflows, business processes, and system changes
• Produce user-facing documentation for new features, behaviors, and operational workflows
• Use LLM-based tools to analyze technical documentation, extract insights, and streamline requirements and documentation work

Requirements

• 5+ years of business analysis experience on software development initiatives
• Advanced stakeholder management experience across business, product, and engineering groups
• Proven requirements lifecycle management expertise with traceability through design, build, test, and release
• Strong data analysis skills to define KPIs, interpret trends, and produce delivery insights
• Hands-on large language models (LLM) experience using tools to accelerate analysis and documentation
• Excellent documentation skills for requirements, workflows, user guides, and project artifacts
• Agile or hybrid delivery experience with tools such as Jira and Confluence
• Strong analytical and problem-solving skills to clarify ambiguity and validate solutions
• Upper-Intermediate English proficiency (B2, Upper-Intermediate)

Nice to Have

• Business Analysis certification such as CBAP or PMI-PBA
• Project Management certification such as PMP or CSM
• Experience with enterprise-scale software products
• Experience with system integration or modernization programs
• Experience with change management frameworks and methodologies

We Offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling, and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek, and LinkedIn

About the Company

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