Lead Cloud Infrastructure Engineer

About the Position

Lead Cloud Infrastructure Engineer

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

Responsibilities

People Leadership & Team Management

• Act as the line manager for the Cloud Platform engineering team, with direct responsibility for the performance, development, and engagement of the engineering resources within the team.
• Lead, coach, and develop team members, providing regular feedback, performance management, and career development support.
• Build and maintain a high-performing engineering team, fostering a culture of collaboration, accountability, continuous improvement, and technical excellence.
• Conduct regular one-to-one meetings, performance reviews, and development conversations.
• Identify skills gaps and development opportunities and create plans to upskill and grow team members.
• Support capacity planning, workload management, and the effective allocation of engineering resources.

Technical & Delivery Leadership

• Act as the key liaison with senior technology stakeholders and partners to ensure successful delivery of software releases and product roadmaps.
• Lead the team on complex projects, overseeing delivery from requirement analysis through implementation and support.
• Oversee the implementation of cost-effective cloud solutions that are scalable, efficient, and secure.
• Work with the SITA Agile Practice Group to identify and implement the optimum Agile model and processes for the team.
• Participate in the definition and evolution of platform engineering practices, technical processes, and guidelines.

Requirements

• Min 3 years of Cloud Engineering and/or DevOps experience.
• Min 3 years of experience as a people manager with direct line management responsibility for engineering or technical teams.
• Experience managing the full employee lifecycle, including performance management, regular feedback, coaching, mentoring, and career development.
• Experience working with agile methodologies Scrum/Kanban.
• Bachelor's or master’s degree in computer science/engineering (or equivalent).

We Offer

🏡 Hybrid Working Week: Work from home up to 2 days/week (depending on your team's needs).

⏰ Core Working Hours with Flexibility: Set working hours for consistency, with flexibility to adapt to unexpected needs. Where required, provide on-call support outside of standard working hours. Benefits may vary by location.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International - available to all employees - to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development, and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.