Lead Engineer - Consumer Intelligence & Engagement

About the Position

Lead Engineer - Consumer Intelligence & Engagement

E-business / Digital, Pune, India

At PUMA, we are looking for a driven, vibrant, and talented individual to join our team as a Lead Engineer in Consumer Intelligence & Engagement. If you are passionate about delivering more relevant and personalized consumer experiences, this role is for you.

Your Mission

You will be part of the Consumer Intelligence & Engagement organization, responsible for delivering intelligence and engagement capabilities that enable more relevant and personalized consumer experiences across digital channels. Your role will focus on providing technical leadership for the team, building production-grade backend services for membership and loyalty capabilities.

Responsibilities

• Lead the design and development of membership and loyalty capabilities leveraging the Antavo platform.
• Own technical architecture, engineering standards, and key technology decisions across the core capabilities of the Antavo platform, extensions, and integrations.
• Design and build scalable, low latency APIs, event-driven services, and integration layers that support real-time and batch use cases.
• Integrate LLM APIs and AI services to enable intelligent consumer experiences and business capabilities.
• Integrate with other commerce platform applications (SFCC, Fluent Commerce) for membership and loyalty updates.
• Ensure solutions are secure, observable, reliable, and resilient through strong engineering practices.
• Drive engineering excellence through architecture reviews, code reviews, technical mentorship, and continuous improvement.
• Optimize performance, scalability, reliability, and operational efficiency through automation and proactive improvements.
• Leverage AI-assisted engineering practices and tools to improve engineering productivity, code quality, and delivery effectiveness.
• Provide technical leadership across teams.

Requirements

• 10+ years of experience designing and building large-scale distributed backend systems on cloud-native platforms.
• 3+ years of experience leading a technical capability, project, or engineering team.
• Hands-on experience building and operating loyalty and membership capabilities in products like Antavo.
• Strong understanding of microservice-based architecture and experience in building microservices in the eCommerce domain.
• Expertise in backend engineering, API design, microservices, event-driven architectures, and scalable integration patterns using Java, Spring Boot, and related frameworks.
• Experience with Redis or equivalent caching systems.
• Experience with event-based streaming platforms like Kafka.
• Experience with SQL and NoSQL databases, database architecture, and distributed data management.
• Experience with observability, reliability engineering, and performance optimization.
• Proven ability to drive architectural decisions, influence technical direction, and mentor engineers.
• Experience using coding agents, LLMs, or AI-assisted engineering tools to improve software delivery and developer productivity.
• Experience in eCommerce, retail, or consumer digital products is strongly preferred.

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional growth and development opportunities
• Collaborative and inclusive work culture

About the Company

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA, and we do not tolerate any form of harassment or discrimination.

Apply now to join our team and be part of a company that values diversity, inclusion, and excellence.

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