Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Lead, Platform Growth and Operations (based in Hong Kong)
Location: Jakarta, Indonesia
Employment Type: Full-time
Work Location: On-site
Responsibilities
- Lead continuous refinement of market performance monitoring and management framework and process to ensure a structured approach to drive market growth through combination of data analysis and market intelligence collection.
- Assist in developing regional driver & user retention and growth strategies and localizing to markets' specific action plans.
- Assist in longer-term performance review focusing on supply & demand growth and campaign effectiveness, and collaborate with BI& Analytics team on scalable data and analytics solutions to facilitate planning and decision making to support markets' growth.
- Conduct ongoing performance review and lead the implementation of optimization initiatives (e.g. user promotions and engagement initiatives) for designated markets with the objective of maximizing online platform / marketplace demand growth and sustainable user active rate.
- Manage the online platform budget for your designated markets, and to maximize the effectiveness and ROI of implemented campaigns and initiatives.
- Collaborate with city teams and other functional departments to ensure business and team objectives are met.
Requirements
- 6+ years of experience in Operations or a similar analytical role; relevant experience in a high-growth start-up environment.
- Previous experience working with, analyzing, and presenting findings from large data sets.
- Proven track record of effective project management, with the ability to work with multiple stakeholders.
- Ability to work effectively with cross-cultural and functional teams.
- Strong verbal and written communication skills with fluent proficiency in written and spoken English.
- Knowledge of the Bahasa language is highly desirable.
- Team management experience a plus.
We Offer
- Opportunity to work in a dynamic and fast-growing environment.
- Be part of a team that drives marketplace growth and optimizes user experience.
- Competitive compensation package.
About the Company
Lalamove is a leading on-demand logistics platform in Asia, providing a range of services from package delivery to personal transportation. We are committed to enhancing the efficiency and balance of the marketplace, and we value our employees' contributions to our success.
Note: Candidates with less experience will be considered as Senior Associate, Platform Growth & Operations.
Privacy Notice: Lalamove respects your privacy and is committed to protecting your personal data. Please take time to read and understand our Candidate Privacy Notice: Candidate Privacy Notice.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.