Lead Product Designer

Cardiff, London or Remote (UK)

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🚀 We’re on a mission to make money work for everyone.

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We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

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About the Position

📍London (Hybrid) / UK Remote | 💰 £90,000 - £120,000 + Incentive Awards tied to your performance + Benefits

Our Design Team

We’re a team of 115+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale.

We Design for the "Magic Moments"

We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences.

Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark.

Responsibilities

• Tackling the most complex and ambiguous design challenges, turning complexity into elegant, scalable solutions that empower teams and improve the customer experience.
• Defining and delivering large-scale projects that connect initiatives across the business, using design methods to align strategies and drive impactful outcomes.
• Leading the creation of compelling product visions, principles, and direction that inspire teams to build toward a shared future.
• Using AI to level-up parts of your design workflow. Whether that’s ideation, analysis, prototyping or shipping production code to our app.
• Raising the bar for visual execution, considering motion, interaction, and mental model clarity to deliver delightful and practical solutions.
• Positively influencing our design system, tooling, and processes to improve how we create design at scale.
• Driving improvements across the business by connecting your work to wider goals and leveraging cross-functional collaboration.
• Acting as a role model in Design, sharing your work broadly, mentoring others, and contributing to the growth and success of the Design team.

Requirements

• Proven track record of delivering impactful, customer-centric native-app designs that solve complex problems and drive commercial outcomes.
• Skilled at leading research, defining product visions, and aligning teams around a shared strategy.
• Excel at creating modular, scalable solutions and have a strong grasp of how to use design artefacts to communicate insights effectively.
• Natural collaborator who can navigate multi-squad projects, align leadership, and drive clarity in ambiguous situations.
• Passionate about improving design systems, processes, and ways of working to help teams deliver better outcomes at scale.
• Role model who actively contributes to the growth of the Design team through hiring, mentoring, and fostering a positive culture.
• Excited about Monzo’s mission to make money work for everyone and ready to make a significant impact on our customers and business.

We Offer

• Competitive salary: £90,000 - £120,000 + Incentive Awards tied to your performance
• Relocation assistance to the UK
• Visa sponsorship available
• Flexible working hours and trust to work at times that suit you and your team
• £1,000 learning budget each year for books, training courses, and conferences
• Macbooks for all employees, with extra support for fully remote workers
• Plus lots more!

Application Process

The application journey has 3 key steps:

1. 30-minute call with our Recruiter
2. 1-hour craft interview where you’ll present a single case study to 2 members of our Design team
3. 2 x 45-minute interviews covering Teamwork and Impact

This process should take around 4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

About the Company

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow.

Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:

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