Lead Product Designer (YouTrack)

About the Position

We are looking for a Lead Product Designer for YouTrack to join our team at JetBrains. If you see software development and team organization as a craft that deserves better tools, and you want to design complex, data-rich productivity platforms where information architecture is a first-class problem, this role is for you.

Responsibilities

• Shape a point of view on how project management and issue tracking evolve in an AI-native world and turn those concepts into tools people can actually use.
• Design how people work alongside AI capabilities in YouTrack, from conversational interfaces to inline assistance and background automation.
• Develop interaction patterns for unsettled problems, including surfacing AI confidence, making actions transparent, and keeping users in control.
• Prototype and test new concepts quickly, separating ideas that feel clever from those that genuinely reduce friction.
• Keep a large, deep product coherent so that boards, helpdesks, reports, and administration feel like a single cohesive engine.
• Partner with product management and engineering to shape roadmap priorities from a design perspective, influencing what gets built and why.

Requirements

• Successfully led the design of complex, data-rich productivity tools or software systems where information architecture is a primary challenge.
• Proven understanding of how modern AI systems operate beyond single-turn prompts, including agentic workflows and multi-step execution.
• Experience mentoring and leading other designers, giving clear feedback that lands and raises the bar.
• Ability to design unified experiences that cater to small startup teams and large enterprise customers simultaneously.
• A portfolio showing a range of work from precise micro-interactions to large-scale information architecture.

Nice to Have

• A deep commitment to craft ownership, holding yourself and your team to high standards without creating bottlenecks.
• Comfort building clear, lightweight processes, without turning them into restrictive bureaucracy.
• The generosity to share knowledge openly and collaborate across a broad, global design community.
• Clarity in your writing and reasoning, with the ability to explain complex design decisions in plain words.
• Comfort with ambiguity and a healthy appetite for finding the right questions before designing the answers.
• Strong opinions, loosely held, with a clear understanding of when to follow platform conventions and when to break them.

We Offer

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work schedule. Enjoy the freedom to work from home or from the office.
• Extra time off. More days to relax, recharge, and do the things you love.
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. Assistance to help make your move as smooth and stress-free as possible.
• Free meals and snacks. Lunch and refreshments provided to keep you fueled.
• Health and wellness. On-site gyms or sports club stipends.
• Internal events. Company-wide celebrations and team gatherings.

About the Company

We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 companies rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.

If this sounds like you, we’d love to hear from you.

We are an equal opportunity employer

We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.

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