About the Position

Lead Product Owner (Direct & Online Sales) | f/m/d

Warsaw

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the Role

We are looking for an experienced Lead Product Owner to join the Product Cluster Online Sales.

In this role, you will act as the key link between Business Product Owners and development teams, ensuring that business initiatives are properly assessed, prioritized, planned, and delivered across the cluster.

You will oversee the delivery roadmap across multiple teams, coordinate dependencies, support investment and feasibility assessments, and ensure that the cluster’s delivery capacity is aligned with business priorities.

The role combines product ownership, delivery governance, and portfolio coordination responsibilities in a complex multi-team environment.

Responsibilities

Owning and maintaining the delivery roadmap across the Product Cluster Online Sales
Aligning business priorities, delivery commitments, and team capacity across multiple development teams
Coordinating planning and sequencing of initiatives, including management of cross-team dependencies and delivery trade-offs
Providing visibility into upcoming work, capacity constraints, delivery risks, and roadmap progress to stakeholders and leadership
Leading initial assessments of new business initiatives and demands
Coordinating high-level effort estimations and technical feasibility assessments with engineering teams and architects
Identifying risks, dependencies, assumptions, and implementation constraints early in the delivery lifecycle
Supporting prioritization and investment decisions based on business value, complexity, and delivery capacity
Ensuring initiatives are sufficiently defined and ready before entering delivery planning and execution
Overseeing delivery progress across multiple teams and proactively addressing bottlenecks, escalations, and delivery challenges
Supporting release planning and coordination of initiatives impacting multiple products and platforms
Partnering with Business Product Owners to translate business priorities into executable delivery plans
Collaborating with Product Owners, Engineering Managers, Architects, UX, QA, and other stakeholders to ensure delivery alignment
Facilitating decision-making around priorities, dependencies, and delivery sequencing across teams
Supporting and mentoring Product Owners while driving consistent product ownership and backlog management practices across the cluster

Requirements

Fluency in English (C1)
5+ years of experience as a Product Owner, IT Product Owner, Delivery Lead, or similar role within software delivery
Proven experience managing delivery roadmaps across multiple teams
Strong understanding of Agile methodologies and software development lifecycle
Experience conducting feasibility assessments, effort estimations, and delivery planning
Strong understanding of dependencies, capacity planning, and delivery governance
Experience working with multiple stakeholder groups in a matrix organization
Excellent organizational, communication, and facilitation skills
Ability to balance business expectations with technical constraints and delivery realities
Experience working closely with software engineering teams, architects, and Business Product Owners

Nice to Have

Experience in insurance, financial services, or regulated environments
Familiarity with API-based architectures and backend dependencies
Fluent spoken and written German
Experience working with user-facing applications in regulated markets (e.g. insurance or banking)
Basic UX understanding and ability to identify real user needs in digital products
Experience working with design tools such as Figma

We Offer

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!

About the Company

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Lead Product Owner (Direct & Online Sales) | f/m/d

Job description