Lead Salesforce Technical Architect

About the Position

LRS Consulting Services is seeking a Lead Salesforce Technical Architect who enjoys solving complex business challenges through innovative CRM solutions, establishing enterprise architecture standards, and driving digital transformation initiatives. This hybrid direct-hire opportunity offers the chance to provide technical leadership for a mission-critical Salesforce environment while partnering with government stakeholders, engineers, security teams, and business leaders to deliver secure, scalable, and maintainable solutions.

Location: Washington, DC (Hybrid - 1 day per week onsite)

Responsibilities

• Define and maintain Salesforce platform architecture, technical standards, integration patterns, governance frameworks, and platform roadmaps.
• Design, configure, develop, integrate, test, document, and support Salesforce solutions utilizing Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, Flow, Apex, Lightning Web Components, APIs, and DevOps Center.
• Lead architecture decisions related to CRM case management, customer engagement, workflow automation, reporting, and enterprise integrations.
• Design and support Salesforce data models, security models, sharing models, role hierarchies, automation frameworks, and Lightning experiences.
• Translate business, mission, security, accessibility, and operational requirements into scalable technical solutions.
• Support backlog refinement, implementation planning, release readiness, and production deployment activities.
• Develop reusable solution patterns, technical standards, automation strategies, and support procedures that improve platform sustainability and reduce technical debt.
• Troubleshoot complex issues involving platform configuration, custom development, integrations, APIs, security, identity management, and performance.
• Collaborate with cybersecurity, infrastructure, data, QA, operations, privacy, and business teams to deliver secure and compliant solutions.
• Create and maintain architecture documentation, technical designs, implementation guides, operational runbooks, and testing documentation.
• Provide technical leadership, mentorship, and best-practice guidance across Salesforce initiatives.

Requirements

• Education: Bachelor's degree in Computer Science, Information Systems, Software Engineering, Cybersecurity, Data Analytics, or a related field preferred.
• Experience: 8+ years of experience in solution architecture, technical leadership, Salesforce architecture, or enterprise CRM environments.
• Skills:
  • Strong hands-on expertise with Salesforce implementation, administration, development, integration, and lifecycle management.
  • Deep knowledge of Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, Flow, Apex, Lightning Web Components, and Salesforce integration patterns.
  • Experience designing secure, scalable, upgrade-friendly solutions that minimize technical debt and support long-term platform sustainability.
  • Strong understanding of Salesforce security architecture, sharing models, role hierarchies, permissions, identity management, and access controls.
  • Experience with APIs, integrations, data management, testing, monitoring, troubleshooting, and release coordination.
  • Ability to document technical designs, architecture decisions, implementation approaches, test results, operational procedures, and risks in both business and technical language.
  • Experience working within Agile delivery environments and translating stakeholder requirements into maintainable technical solutions.
  • Outstanding communication and stakeholder management skills with the ability to collaborate across product, engineering, QA, cybersecurity, operations, and government teams.
  • Ability to obtain a Public Trust Clearance.
  • Ability to communicate effectively in English, both written and verbal.

Nice to Have

• Certifications: Salesforce Administrator, Platform Developer, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, Sharing and Visibility Architect, Application Architect, System Architect, Certified Technical Architect (CTA).
• Experience: Supporting federal government, Public Trust, or highly regulated environments.
• Knowledge: Familiarity with Section 508 accessibility standards, cybersecurity requirements, auditability, and data protection practices.
• DevSecOps Practices: Experience with CI/CD pipelines, automated testing, Infrastructure as Code, and platform release automation.
• Compliance Frameworks: Knowledge of federal compliance frameworks including NIST, FISMA, FedRAMP, audit controls, and least-privilege security principles.
• Platform Governance: Experience establishing platform governance, operational readiness, documentation standards, observability, and reusable solution frameworks.
• Familiarity: Microsoft 365, ServiceNow, Atlassian products, Snowflake, CRM ecosystems, data catalogs, and enterprise integration platforms.

We Offer

• Salary: $160,000 - $205,000 annually, plus a comprehensive benefits package.
• Work Environment: Hybrid work model with 1 day per week onsite.
• Company: LRS Consulting Services is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status, or protected veteran status.

About the Company

LRS Consulting Services is dedicated to providing innovative CRM solutions and technical leadership in Salesforce environments. We partner with government stakeholders, engineers, security teams, and business leaders to deliver secure, scalable, and maintainable solutions.