Lead ServiceNow Developer
Job description
About the Position
Lead ServiceNow Developer
Hybrid in Republic of Lithuania, Latvia
We are seeking an experienced Lead ServiceNow Developer with solid expertise in ITOM, CSDM, and integrations to support the multi-source, service-aware, and self-healing CMDB. In this role, you will collaborate closely with Product Owners and ServiceNow engineers to deliver future-proof, data-driven solutions that empower stakeholders across the organization.
Responsibilities
- Collaborate with the Product Owner to assess incoming demands and ensure data-related solution decisions are future-proof
- Work with ServiceNow engineers to create, refine, and realize user stories
- Remediate incidents and fulfill requests within your area of responsibility
- Apply creative thinking, both conceptually and practically, to solve complex challenges
- Create holistic solutions that address business and technical needs
- Empower business stakeholders to realize and govern data effectively
- Communicate clearly and empathetically with team members and stakeholders
Requirements
- 5+ years of experience as a ServiceNow Developer
- Solid expertise in multi-source CMDB, discovery (patterns), and IRE governance
- Proficiency in IH-ETL, service mapping, and APM/TPM
- Strong understanding of CSDM and the ServiceNow ITAM (HAM & SAM) and ITOM modules
- Capability to design holistic solutions and enable stakeholders to govern data
- Excellent communication skills, both clear and empathetic
- English proficiency at B2 level or higher
We Offer
- Opportunity to work in a hybrid model in Lithuania or Latvia
- Collaborative and innovative work environment
- Professional growth and development opportunities
About the Company
EPAM Systems is a global software engineering and product development company that partners with many of the world's leading businesses to deliver digital transformation and technology innovation.
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EPAM helps organizations innovate their business processes and rethink the way they manage their businesses so they can remain competitive in this new digital age.