Lead Site Reliability Engineer

About the Position

We are seeking a Lead Site Reliability Engineer to set reliability standards across our Infrastructure Engineering organization in Boston, MA.

Responsibilities

As a Lead Site Reliability Engineer, you’ll:

• Lead and mature the Service Level Objective development process across Infrastructure Engineering, establishing clear frameworks and standards for setting meaningful reliability targets.
• Partner with engineering teams to design and implement Service Level Objectives, beginning with the critical user journeys each service supports and translating them into measurable indicators, targets, and error budget policies.
• Review and refine existing reliability objectives to keep them aligned with changing customer impact, technical dependencies, and business priorities.
• Connect infrastructure reliability targets to the application and platform experiences they support, making dependencies and their impact on end-user experience clear and measurable.
• Build reporting processes and tooling that provide a clear view of reliability across critical components, translating technical signals into actionable insights for Senior Managers and Directors.
• Influence reliability practices across teams through technical guidance, design reviews, mentoring, and collaboration with engineering partners.
• Help teams distinguish meaningful service degradation from true downtime by applying thoughtful measurement strategies to complex distributed systems.

Requirements

• A Bachelor’s Degree in Computer Science or a related field, or equivalent relevant education, experience, and training.
• At least 7 years of experience in Site Reliability Engineering, including hands-on experience defining and operationalizing Service Level Objectives, Service Level Indicators, and error budgets at scale.
• Deep experience with observability platforms such as Datadog, including building dashboards, monitors, and reporting from metrics and logging pipelines.
• Experience connecting infrastructure-level reliability objectives to application or platform-level outcomes and evaluating how technical dependencies affect end-user experience.
• Strong knowledge of distributed systems and the failure modes that can make reliability measurement complex, with the ability to assess what technical signals truly represent.
• Proven ability to influence across engineering teams, translate reliability concepts for technical and non-technical audiences, and drive alignment without direct authority.
• Excellent written and verbal communication skills, including experience developing and presenting reliability reporting to Senior Managers, Directors, and cross-functional stakeholders.
• Working knowledge of cloud and infrastructure environments such as Amazon Web Services, Kubernetes, and on-premise systems, with the technical depth to partner effectively with the teams operating them.

We Offer

• Competitive salary range: $148,000.00 USD - $185,000.00 USD per year, plus bonus, equity, and benefits.
• Comprehensive health benefits, including medical, dental, and vision.
• Free access to programs such as free therapy sessions, Calm App, Virtual Yoga Classes, and more.
• 14 weeks of 100% paid parental leave.
• Pet insurance to help save on vet expenses.
• Gym reimbursement for part of your gym membership.
• Financial planning support with 401(k) matching and programs like Origin Financial.
• Commuter benefits to help lower costs on your daily commute.
• Tuition Reimbursement Program for eligible team members.

About the Company

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time.

DraftKings is proud to be an equal-opportunity employer. We do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

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