Lead Software Engineer, CICD

About the Position

Lead Software Engineer, CICD

At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Why You Should Join the Developer Infrastructure Team

Our core focus is empowering engineers to ship code efficiently and safely. We own the CI/CD pipelines and infrastructure automation that drastically improves developer productivity. As the Lead for this team, you will define the technical roadmap for the software pipeline from idea to delivery, enabling every engineer in the company to ship at terminal velocity with total confidence. By building the foundational tools that streamline the path to production, you will play a pivotal role in maximizing developer throughput, minimizing deployment friction, and ensuring our organization can move fast without the fear of breaking things.

Responsibilities

• Define Architectural Vision: Lead the long-term strategy for our CI/CD pipelines and frameworks across both backend and frontend stacks. Ensure these systems are not just reliable, but world-class in their ease of adoption.
• CI/CD Strategy: Architect how we execute fast, reliable deployments and rollbacks. Own the end-to-end delivery pipelines, ensuring the highest standards of security, efficiency, and compliance from code commit to production.
• Set Engineering Standards: Establish the standards for our repositories. Define the benchmarks for PRs, cycle time, velocity, code quality metrics, and systemic reliability that all teams will follow.
• Scalable Tooling & Coverage: Design and build the next generation of tools that simplify CI/CD pipelines. Lead efforts to help bring all teams and repos up to best-in-class standards at scale.
• AI-Driven Strategy: Spearhead our efforts to leverage AI within the CI/CD lifecycle as well as using AI to accelerate our own development efforts.
• Cross-Functional Leadership: Act as a consultant to feature teams to solve their most complex engineering challenges. Use root-cause analysis from major incidents to propose and implement pillar-wide velocity improvements.
• Operational Excellence: Oversee the health and performance of our entire CI/CD pipeline, taking ultimate responsibility for the stability of the environment that hundreds of engineers rely on daily.

What Makes This Role Exciting

• High-Leverage Leadership: You are not just building features; you are building the platform that defines the developer experience for the entire company.
• Innovation at the Edge: You will have the autonomy to experiment with emerging technologies like AI and LLMs to solve the age-old problems of flakiness and slow feedback loops.
• Pillar-Wide Influence: As a Lead, your decisions on testing standards and infrastructure will directly impact the speed and quality of every shipping team in the organization.

Requirements

• Seasoned Technical Leader: You have 7+ years of software engineering experience with a history of leading complex, high-impact technical projects. You are a hands-on lead who stays close to the code while steering the broader vision.
• Master of Root-Cause Analysis: You don't just fix symptoms; you hunt down systemic failures. You excel at debugging deep-stack issues and transforming those lessons into automated preventions.
• Full-Stack Architect: You are comfortable designing systems across the stack. Whether it is a React-based quality dashboard or a Python service for data seeding, you understand how to build for scale.
• AI Visionary: You are passionate about the intersection of AI and Software Quality. You have a clear perspective on how AI can automate the mundane parts of testing and accelerate the SDLC.
• Extreme Ownership: You take pride in the end-to-end health of the platform. You are proactive in identifying technical debt and are a relentless advocate for engineering excellence.
• CI/CD Expert: You have deep experience with modern CI/CD tools and a sophisticated understanding of how to integrate automated testing into high-frequency deployment pipelines.

Technologies We Use

• Backend: Python, Django, Go
• Frontend: React, TypeScript, JavaScript
• Testing Frameworks: Playwright, Cypress, Pytest, Jest
• Infrastructure and CI: AWS, Kubernetes, Terraform, Helm, Buildkite
• Data: MySQL, Redis, Kafka
• AI Tools: Integration with Claude, Cursor, Copilot, or internal AI enablement frameworks

We Offer

• Competitive Salary: Base Pay Range For US Locations: $176,000-$264,000 USD
• Comprehensive Benefits: Participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
• Travel: Up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events.

About the Company

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

**By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.**You can find our Job Applicant Privacy Notice here and here (FR).

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