Lead Technical Business Analyst

About the Position

We are seeking a Lead Technical Business Analyst to lead discovery and shape a new healthcare payer front-end (FE) app replacing a legacy UI. You will investigate the current system, elicit requirements from test cases and interviews, and translate needs into clear UX-ready artifacts while guiding the backlog end to end-apply now.

Responsibilities

• Discover and document capabilities of the existing system along with business processes
• Drive features across the full life cycle from idea to delivery
• Improve internal Team processes through continuous refinement
• Communicate with business and technical stakeholders to align expectations
• Collaborate with UX Designers to model UI and create wireframes
• Develop product and requirements documentation, user guides, and release notes
• Serve as Subject Matter Expert for selected Product modules
• Maintain quality, accuracy, completeness, and usability of captured requirements
• Contribute to the Team’s Definition of Ready (DoR) and Definition of Done (DoD)
• Drive acceptance testing for implemented backlog items

Requirements

• Proven track record of 5+ years in Business Analysis with a mature, self-directed approach to problem solving
• Sharp critical thinking skills paired with a client-oriented mindset
• Demonstrated ability to propose solutions and convey requirements to UX/UI designers to meet business outcomes
• Hands-on expertise in writing user stories, defining acceptance criteria, and creating diagrams
• Active readiness to help evolve the Team’s Business Analysis processes and standards
• Solid background in web application design with a tech-savvy approach
• Upper-Intermediate English proficiency (B2+ level)
• Practical experience with one or more Agile frameworks (Scrum, Kanban, SAFe)
• Clear understanding of system integration concepts
• Ability to dig into data to validate assumptions, even without solid tech skills yet
• Strong stress resilience

What we offer

With us you can:

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
• Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract, and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school, and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events, and conferences annually)

Additional benefits:

• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children