Legal Associate

About the Position

Ryanair is currently recruiting for a Legal Associate to join Europe’s Largest Airline Group!

The purpose of this position is to support Ryanair’s Customer Service Legal team and the broader company in protecting Ryanair’s interests whilst complying with our obligations under EU Regulation 261/2004. The successful candidate will be hard-working, energetic, self-motivated with a natural ability for problem solving.

Responsibilities

• Support Ryanair’s Customer Service Legal team
• Manage the processing of high-volume litigation brought as a result of disruptions in all jurisdictions where Ryanair operates
• Work closely with the CS Lawyers, Legal Associate Managers, and CS Legal Supervisors in the development of strategies designed to improve success rates of our in-house CS Legal team
• Maintain up-to-date knowledge of passenger rights and relevant EU/national legislation

Requirements

• Law Degree
• Experience handling EU261-related matters would be an advantage
• Understanding of consumer protection legislation, particularly at European level
• A proactive, can-do attitude and ability to work independently with limited supervision
• Ability to learn quickly, show initiative and cope with a large and varied caseload, whilst complying with tight legal deadlines
• A creative and proactive approach to problem-solving
• Proven ability to foster constructive and collaborative relationships with colleagues and internal/external stakeholders
• Exceptional organization, planning, record-keeping and communication skills
• Outstanding drafting and legal writing skills, attention to detail
• Full professional proficiency in English (written and spoken) and either Italian or German. Additional European languages would be highly-regarded
• Willingness to travel
• Ad hoc duties will be required to support the team, in an incredibly fast-paced and dynamic environment.

Nice to Have

• Experience in commercial litigation, air passenger rights, and consumer law
• Additional European languages

We Offer

• We promote innovation, all our teams are Agile and several PoCs of new technologies or innovative ideas are launched every week.
• A competitive but flexible technical career plan
• We believe in a hybrid working model, you can work up to two days per week remote, but you are also going to enjoy the excellent work environment at our modern offices in the heart of Madrid.
• Travel discounts (of course!).
• Discounts on Medical Insurance plans.

Job Location

Madrid, Spain

About the Company

Ryanair is Europe’s Largest Airline Group, known for its commitment to innovation and customer service.