Legal Priority Operator - 3rd Shift (Hybrid)

About the Position

Legal Priority Operator - 3rd Shift (Hybrid)

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. We are currently seeking a Legal Priority Operator for our 3rd Shift in Phoenix, AZ. This hybrid role requires strong clerical skills and experience in MS Word.

Responsibilities

• Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF).
• Coordinate, assign, distribute, prioritize, track, and expedite workload to the department.
• Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments.
• Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion.
• Direct requests to proper resources and coordinate with local and off-site office services.
• Assist with proofreading tasks and quality control analysis during heavy volume periods.
• Deliver projects within a reasonable, negotiated timeframe.
• Perform other related duties and assist with special projects as assigned.
• Maintain thorough knowledge of all firm-supported software packages.
• Other duties as assigned.

Requirements

• Ability to work in a fast-paced environment and meet pressing deadlines.
• Ability to produce quality work product.
• Minimum typing speed of 60 wpm with 95% accuracy.
• Excellent verbal and written communication skills.
• Flexibility to work overtime as required.
• High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred.
• Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
• Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace.
• Prior document processing experience in a team environment.
• Knowledge of legal terminology preferred but not required.
• Transcription experience a plus.

We Offer

• Competitive hourly pay: $26.31 plus $3.00 shift premium.
• Training: Monday - Friday, 9AM - 5PM (onsite).
• Hybrid after 90-day probation (3 days onsite, 2 days remote).
• Comprehensive benefits package including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance, and other voluntary supplemental insurance coverages.
• Parental leave, adoption assistance, tuition assistance, and employer/partner discounts.

About the Company

RRD is an Equal Opportunity Employer, including disability/veterans. At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.