Level 2 Application Support

About the Position

We are seeking a Level 2 Application Support professional with 2-3 years of experience in MuleSoft Anypoint Platform for a hybrid role in the Philippines.

Responsibilities

• Provide professional and technical services for project implementation, requirements elicitation, business and/or functional design, functional development, integration with internal and external systems, configuration, testing, data assessment and migration, and commissioning.
• Conduct vulnerability assessment and penetration testing (VAPT) activities to the solution as a requirement for operationalization.
• Guarantee that the implemented system is compatible to all interfacing systems and design, develop, and test the migration activity.
• Facilitate the pre-requisites to guarantee that the requirements and Service Level Agreements (SLAs) will be met.
• Provide the most recent documentation, for both technical and functional, reflecting all the changes in the process/system after every release.
• Implement all necessary security controls to protect, avoid, detect, counteract, or minimize security risks to information, systems, or any applicable organizational assets.
• Provide a full turnkey implementation of a solution and implement a hybrid integration platform and migrate APIs nominated for pilot migration, covering hardware, software, services, and support.
• Support standard and emerging enterprise integration use cases with out-of-the-box connectors that can be implemented with low-code, configuration-based development environment.
• Formalize the fundamental requirements, design specifications, documentation, and other value-added components when building an Application Programming Interface (API).
• Efficiently develop APIs.
• Provide an integrated development environment that can support simple to complex integration use cases as needed by the organization while promoting a collaborative development experience.
• Monitor APIs to ensure its availability and functional correctness and generate reports on performance monitoring and behavioral analytics on the platform.
• Facilitate the conduct of User Acceptance Testing (UAT) which shall be performed by CLIENT’s business users to verify compliance with requirements and to validate that the system is fit for use.

Requirements

• Bachelor's degree in computer science or a related field.
• At least 2 to 3 years of professional experience in MuleSoft Anypoint Platform / EIP - Enterprise Integration Platform.
• Proficiency in the AnyPoint Platform, API design with RAML, and data transformation using DataWeave.
• Proficiency in API-led connectivity (REST, SOAP web services, JSON/XML formats) and knowledge of JAVA for custom server-side logic, plus HTTP/HTTPS, TCP, and JMS Protocol.

We Offer

• Hybrid working mode.
• Opportunity to work with cutting-edge technologies and solutions.

About the Company

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